The sourdough starter kit was crushed to powder…
The sourdough starter kit was crushed to powder in a padded envelope that should have been a box. They have changed their story three times about where the parcel is. The chocolate had bloomed to grey and tasted of nothing.
I am sorry. The restocking fee was applied by an old rule in our returns software that should have been removed last year. It has been refunded along with your original postage. — Marcus, Customer Care