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Pet Valu reviews

4.5 · 18 verified reviews Pet supplies petvalu.ca
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Overall rating

Pet Valu is rated 4.5 out of 5 from 18 reviews by buyers who ordered from petvalu.ca.

4.5 18 reviews

83% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Pet Valu

Provided by Pet Valu

Pet Valu sells pet food, toys and grooming.

Website
petvalu.ca
Category
Pet supplies
Replies
5 public replies

Reviews 18

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ŁK
Poland Poland
Review provided after order fulfillment

works, but noisy

the ceramic cat bowl works well; the only issue is that my dog went off the flavour after about six weeks. Order arrvied in two parts and the second part was 3 behind the first with no warning. The rope tug toy is a good size and the zip on the cover is plastic rather than metal. The refund took 5 to appear, which is longer than the policy says. would buy the next size up.

↳ Reply from Pet Valu

You are right that the stock number was wrong. The feed from our warehouse now updates every fifteen minutes rather than overnight. Maya, customer care

Reto
Switzerland SwitzerlandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Good value hay

Fesh and long-stem. A few dusty bits at the bottom of the box, which is expeccted, nothing serius tbh

Jack L
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Happy

leash good quality, hook is havy for my small dog.

↳ Reply from Pet Valu

Sorry the suction failed on a textured table. We now say so on the product page rather than claiming it works everywhere. Regards, Sophie

AW
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Support sent a feeding guide by weight and…

Support sent a feeding guide by weight & activity rather than the usual one-size scoop count. Order confirmation, dispatch and delivery notices, and then nothing else; no marketing at all. The padding is a single slab of foam rather than shredded chips, so it has not developed a dip in the middle. They told me honestly that the item would not arrive before the weekend rather than letting me hope. They swapped a harness size free when I measured wrong, and paid the return postage themselves. Genuinely pleased.