Daniel
Spainjust average
Food is fine, my cat picks at it.
Pets at Home reviews
Overall rating
Pets at Home is rated 4.1 out of 5 from 78 reviews by buyers who ordered from petsathome.com.
59% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About Pets at Home
Provided by Pets at Home
Pets at Home sells pet food, toys and grooming.
- Website
- petsathome.com
- Category
- Pet supplies
- Replies
- 24 public replies
Reviews 78
Spainsione10
AustraliaAcceptable
Bowl set is pretty, but the stand is lightweight and the dog moves it across the floor at each meal.
↳ Reply from Pets at Home
Thank you for the honest review. You are right that the delivery estimate was optimistic, and we have changed it on the site to reflect what actually happens. Ravi and the team
Cody H.
United Statesgood, wish it came in more sizes
Good kibble, stronng smell.
↳ Reply from Pets at Home
Dear Cody, You are right that the returns window was tight. It is now sixty days. Fran
jghda0246
FranceVis manquante
La table est BELLE mais une vis manquait, j'ai dû bricoler. Il a fallu dix jouuuurs pour recevoir la commande, pas grave pour moi.
↳ Reply from Pets at Home
Fair comment on the cable length. We now include the longer cable as standard.
Kelly M.
BelgiumGemiddeld
crème werkt prima, maar de pompfles geeft soms niets meer af!!!!
Alex P.
Belgiumnot sure
The shampoo cleans, smell is lvoely, but my dog has dry skin and it made her itchier. Maybe a different dog would be fine. I'd try the sensitive version.
bean.martin
United KingdomI like it, though the waterproof layer makes a…
I like it, though the waterproof layer makes a crinkling noise that unsettles a nervous dog. The invoice was a photograph of a printed receipt rather than a document. The water fountain is fine, but the specification changed slightly BETWEEN my first and THIRD order. Good, not grate.
Kelvin H.
SingaporeSturdy crate, hesvy to carry
sturdy crate, heavy to carry
↳ Reply from Pets at Home
Hey Kelvin, You are right that the stock number was wrong. The feed from our warehouse now updates every fifteen minutes rather than overnight. Marcus and the team
falcon1977
United Statesfine, but small
Bag of treats was a third of what I imagined. Taste is good, my dog is happy, so I'll let it go.
↳ Reply from Pets at Home
Thank you for noting the pilling. We have moved that line to a longer staple yarn. - the team
Lido
NorwayWent back and forth
I bought a pet camera. Picture is okay and sound is clear, but notifications arrive late. Setup took a while, though the support person was friendly and patient on the phone. It does what I need for now.
↳ Reply from Pets at Home
Thank you Lido. That loose button should not have left us. We have added a final check on fastenings and you should have a spare set in the post. Maya, customer care