Pets at Home is rated 4.1 out of 5 from 78 reviews by buyers who ordered from petsathome.com.
59% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
Provided by Pets at Home
Pets at Home sells pet food, toys and grooming.
IrelandStitching came apart within a week.
Thanks Fionn! You are right that the description was wrong. The listing said solid silver and the item is plated. The page has been corrected and every order on that line is being refunded in full. — Elena, Buying Regards, Maya
GermanyAuto feeder set up, timer reliable, the app is not needed. Cat is on a routine now.
SpainFood is fine, my cat picks at it.
South AfricaThe fountain is genuinely quiet, which matters when it lives in a bedroom. They sent a replacement beford I had posted the faulty one back, on trust. The brush pulls out undercoat without scratching the skin, and the release button actually works.
IndiaThe water fountain HELD up to a chewer for a year and the seams are still intact. Noting rattled in transit because everything was individually wrapped rtather than thrown in loose.
Glad the sizing worked out first time. That is the part we work hardest on. The team
NorwayThe padded harness arrived with a strong chemical smell and my cat would not go near it . The parcel was marked delivered and signed for with a name that belongs to nobody at this address. They charged me for a subscription I had cancelled in writing 4 earlier .
I am sorry you had to chase this for seven weeks. Your emails were landing in a shared inbox that nobody owned after a staff change. The refund is paid and the inbox now has a named owner. — Marta, Customer Service Lead - Nina (support)
ItalyBen fatta, ma il colore è leggermente diverso dalla foto. Comunque mi piace.
ItalyL'olio extravergine sa di olio vero. Latta ben protetta.
United StatesShe uses it for her elderly poodle. Raised feeding stand helps him eat without hunching. Easy height adjustment.
AustraliaBowl set is pretty, but the stand is lightweight and the dog moves it across the floor at each meal.
Thank you for the honest review. You are right that the delivery estimate was optimistic, and we have changed it on the site to reflect what actually happens. Ravi and the team
