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Triple Whale reviews

4.5 · 11 verified reviews Analytics software triplewhale.com

Overall rating

Triple Whale is rated 4.5 out of 5 from 11 reviews by buyers who ordered from triplewhale.com.

45% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Triple Whale

Provided by Triple Whale

Triple Whale offers dashboards for ecommerce teams.

Website
triplewhale.com
Category
Analytics software
Replies
6 public replies

Reviews 11

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xXNoodleXx
Sweden SwedenVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

No regrets, just notes

Fair pricing although the annual uplift was applied without an email in advance. The analytics integration works well for our main market & the data for our smaller markets is noticeably thinner. No regrets just notes.

↳ Reply from Triple Whale

Thanks for your patience on the refund. Our processing now runs daily rather than weekly. Kind regards, Tom

becky_74
United Kingdom United Kingdom
Review provided after order fulfillment

Quite good

I've had one data gap of about an hour after an outage. They apologised and explained.

↳ Reply from Triple Whale

Thank you for the four stars and for telling us why it was not five. That is the useful part. Hannah

ainachong63
Malaysia Malaysia
Review provided after order fulfillment

Decent

good fit for a small team, a bit limited for a big one

↳ Reply from Triple Whale

Thank you. If you ever need the care instructions again they are on our site under Care. Warmly, Hannah