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Triple Whale reviews

4.5 · 11 verified reviews Analytics software triplewhale.com

Overall rating

Triple Whale is rated 4.5 out of 5 from 11 reviews by buyers who ordered from triplewhale.com.

45% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Triple Whale

Provided by Triple Whale

Triple Whale offers dashboards for ecommerce teams.

Website
triplewhale.com
Category
Analytics software
Replies
6 public replies

Reviews 11

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Showing 1–7 of 7 Clear filters
dark_noodle
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

A relief

No cookie-consent headaches for us, they offer a mode that doesn't need banners.

oldnan
South Africa South Africa
Review provided after order fulfillment

steady and sturdy

Reliable uptime and consistent numbers.

oldschool_m
France France
Review provided after order fulfillment

No notes

Onboarding took eleven days from contract to first report, and they did the data migration themselves. The API caught a competitor's pricing change before our commercial team did. The client portal is genuinely self-serve; my marketing executive set up her own views without a ticket. No notes.

kieran t
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Training webinar was useful

They run an short session every montu for new users. I joined one, asked three questions, and left with a working dashboard.

llama01
Singapore SingaporeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Long may it contihue

They ran a training session for our content team and sent the recording and a written summary afterwards. The link building programme integrates with our warehouse so the numbers in the board pack match the numbers in the tool. Reporting arrives on the second working day of the month every month without a reminder. They refused an upsell twice because our volumes did not justify it. Genuinely a partner. Long may it continue.

↳ Reply from Triple Whale

Pleased the engraving came out right. We always double-check the punctuation. Best wishes, Sophie

neil196
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

No notes

The API is documented with working examples and the rate limits are published rather than discovered. Support answers in under an hour during business hours, and the person who answers has access to our account history. They have added features in response to our requests twice, and told us no, with a reason, three times. Our team actually likes using it. No notes.

lepa_yt
Ireland Ireland
Review provided after order fulfillment

I rarely write reviews

But this one deserves it. Honest tool, honest price.

↳ Reply from Triple Whale

Lovely to read, thank you. See you next time. Best wishes, Amira