NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
sofa bed that is really a bed
Bought a two seater sofa bed for the sparee room expecting a back-breaker. My mother in law stayed for a week and said it was better than her own bed at home. The mechanism folds out with one pull and the mattress is thick foam. It was delivered by two men who carried it up three flights without complaint.
BR
Bruno
BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Gata aprovou
Montei o arranhador no domingo e ela não desce mais de cima.
CB
Callum_B
United Kingdom
Review provided after order fulfillment
decent bedside lockers
A pair each with a drawer and a cupboard. The drawer glides the colour is a calm oak. Delivery was within two working days.
NE
neiljackson48
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Five stars without hesitation
The wardrobe rail is a steel tube with a centre support rather than a thin aluminium one that bows. The courier note said they would leave it with the neighbour at number eleven, and they did. Fabric is rated at forty thousand rubs and they say so, which lets you compare properly. Someone answered the phone on the second ring and knew the answer without putting me on hold. Five stars without hesitation.
NJ
njknsx07
Czechia
Review provided after order fulfillment
Po lettech věrnosti
Objednávám tu už dva roky a vždycky je to stejně dobré, tak konečně napíšu víc. Naposledy jsem bral sadu hrnců a dvě utěrky. Hrnce mají tlusté dno, poklice dobře těsní a uši nepálí. Utěrky jsou o něco menší, než jsem čekal, ale dobře nasávají. Balík dorazil za dva dny v kartonu, který nevypaadal po válce. Jednou jsem měl potíž s vrácením a operátorka mi sama zavolala, aby to vyřešila, to se mi nikde jinde nestalo. Proto zůstávám.
NI
Niels
NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
helpful with a return
I had to return the first stool because it was an inch too low for my counter. The staff arranged collection, refunded quickly and told me which taller model to try. The second was spot on. It's rare to find that level of care.
↳ Reply from West Elm
Thanks Niels! Thanks for trusting a shop you had not used before. We do not take that lightly.
Warmly, Nina
LU
luca
ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Meglio del previsto
Asciugamani spessi che assorbono bene. Dopo tre lavaggi non perdono pelucchi.
TO
toast01
GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
best purchase this year
Plain and simple, the bed are super. King size, solid pine, headboard with slats. The delivery crew phoned HALF an hour ahead wich let me nip back from work. Put it together with my partner in under ninety minutes and we slept on it that night.
↳ Reply from West Elm
Thank you for saying so. We will keep doing it this way.
Kind regards, Nina
JB
jbertrand19
France
Review provided after order fulfillment
rien a redire!!
le service client m'a répondu en moins d'une heure et a réglé mon problème de taille sans discuter.
BS
booklover_s
Belgium
Review provided after order fulfillment
Hinges are proper concealed ones that adjust in…
Hinges are proper concealed ones that adjust in three planes, so the doors line up perfectly. They noticed I had ordered a duplicate by mistake and emailed to check before shipping.
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