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West Elm reviews

4.7 · 65 verified reviews Furniture westelm.com

Overall rating

West Elm is rated 4.7 out of 5 from 65 reviews by buyers who ordered from westelm.com.

60% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About West Elm

Provided by West Elm

West Elm sells desks, shelving and sofas.

Website
westelm.com
Category
Furniture
Replies
17 public replies

Reviews 65

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Showing 31–40 of 53 Clear filters
cannon.antoine
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

tidyyy

Shoe cabinet holds eigut pairs.

↳ Reply from West Elm

Thanks very much. We will let the workshop know. Regards, Ravi

linda.morris
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Four years, no wobble

Four years, no wobble.

↳ Reply from West Elm

Pleased the engraving came out right. We always double-check the punctuation. Warmly, Aidan

kodu75
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

retired joiner approves

I have made furniture for forty years so I look at joints. The doveatils on the chest of drawers are cut properly, the drawer runners are smooth, & the back panel is real thin ply not cardboard. For this price that is a pleasant surprise. A pencil mark under one drawer where the maker checked fit. I like that.

surfer29
New Zealand New ZealandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The shoe storage bench is heavy enough that it…

The shoe storage bench is heavy enough that it does not shift when you lean on it, which cheap versions always do. Delivery took 12, exactly as quoted, with a text the evening before. Pleased I took the chance.

↳ Reply from West Elm

Thank you for the five stars. Enjoy the first wash, it only gets softer. Callum @ support

FOFEPAKLAS40
Brazil BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

perfect for my teenager

My daughter wanted an proper desk for revising and a chair thaat wasn't the dining one. The set came together nicely, the chair adjusts in height and she says her neck is not stiff after hours. It's in a soft grey so it does not scream teenager bedroom. Quick delivery, tidy packaging.

jasminechan0694
Singapore Singapore
Review provided after order fulfillment

so plleased

Desk fits the alcove exactly.

ARCHIE26
United Kingdom United Kingdom
Review provided after order fulfillment

exactly as shown

Colour mattches the photos perfectly.

skater.oliver
United Kingdom United Kingdom
Review provided after order fulfillment

I ordered the sideboard with a fabric swatch…

I ordered the sideboard with a fabric swatch sent free first, and the swatch matched the sofa exactly. The item arrived a day earlier than the estimate, which are the right direction for an estimate to be wrong in !

tahnee t
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

great help from the staff

I wasn't sure which size corner sofa wuold go through my narrow hallway - Emailed measurements and got a patient reply the same day with the diagonal depth figure and a suggestion for a modular version. It slid in without a scratch. If you have a tight entrance, ask them first.

toaster93
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Hoes past perfect

Telefoonhoesje zit strak en de knoppen blijven goed te bedienen.