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Wpromote reviews

4.1 · 86 verified reviews Marketing agency wpromote.com

Overall rating

Wpromote is rated 4.1 out of 5 from 86 reviews by buyers who ordered from wpromote.com.

73% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Wpromote

Provided by Wpromote

Wpromote offers brand, performance and lifecycle marketing.

Website
wpromote.com
Category
Marketing agency
Replies
25 public replies

Reviews 86

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ines2005
France France
Review provided after order fulfillment

Mauvaise expérience

Les écouteurs se déconnectent sans arret, le son est grésillant. Il a fallu dix jours pour recevoir la commande, pas grave pour moi. À éviter selon moi :)

↳ Reply from Wpromote

Apologies. We changed supplier for that component and did not re-test it. We have reverted to the original part and are replacing every unit sold in that period, including yours. — Daniel, Product - Fran (support)

marcymorris19
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

expected better

expected a lot more for the money.

↳ Reply from Wpromote

I apologise for the eight-week wait. A payment on our side had failed and nobody told you or chased it, which is our job, not yours. It is settled and I have added a weekly check. — Alex, Finance - Karl

jesús o
Mexico MexicoVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The client portal regularly shows different…

The client portal regularly shows different numbers in two places in the same interface. They lost a key deliverable and asked us to send them our own copy of it. There is no way to export our own data, which makes leaving them expensive by design. Support tickets go unanswered for a week and are then closed as stale....

↳ Reply from Wpromote

You are right that the description was wrong. The listing said solid silver and the item is plated. The page has been corrected and every order on that line is being refunded in full. — Elena, Buying - Lucy

gary_12
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

down four times this quarter

We were invoiced for a tier we had never agreed to and it took 12 to correct.. Support tickets go unanswered for a week and are then closed as stale. Escalated to their leadership with no result....

↳ Reply from Wpromote

Apologies. We changed supplier for that component and did not re-test it. We have reverted to the original part and are replacing every unit sold in that period, including yours. — Daniel, Product Thanks again, Greg

teacher83
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

déçu

Mon retour après un mois : pas tdrrible. douze jours d'attente alors qu'on m'en annonçait cinq. le remboursement a pris troiis semaines et deux relances.

Barbara
Austria Austria
Review provided after order fulfillment

Nicht gut

Nach eker Woche kaputt.