Les écouteurs se déconnectent sans arret, le son est grésillant. Il a fallu dix jours pour recevoir la commande, pas grave pour moi. À éviter selon moi :)
↳ Reply from Wpromote
Apologies. We changed supplier for that component and did not re-test it. We have reverted to the original part and are replacing every unit sold in that period, including yours. — Daniel, Product
- Fran (support)
MA
marcymorris19
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
expected better
expected a lot more for the money.
↳ Reply from Wpromote
I apologise for the eight-week wait. A payment on our side had failed and nobody told you or chased it, which is our job, not yours. It is settled and I have added a weekly check. — Alex, Finance
- Karl
JO
jesús o
MexicoVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The client portal regularly shows different…
The client portal regularly shows different numbers in two places in the same interface. They lost a key deliverable and asked us to send them our own copy of it. There is no way to export our own data, which makes leaving them expensive by design. Support tickets go unanswered for a week and are then closed as stale....
↳ Reply from Wpromote
You are right that the description was wrong. The listing said solid silver and the item is plated. The page has been corrected and every order on that line is being refunded in full. — Elena, Buying
- Lucy
G1
gary_12
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
down four times this quarter
We were invoiced for a tier we had never agreed to and it took 12 to correct.. Support tickets go unanswered for a week and are then closed as stale. Escalated to their leadership with no result....
↳ Reply from Wpromote
Apologies. We changed supplier for that component and did not re-test it. We have reverted to the original part and are replacing every unit sold in that period, including yours. — Daniel, Product
Thanks again, Greg
TE
teacher83
FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
déçu
Mon retour après un mois : pas tdrrible. douze jours d'attente alors qu'on m'en annonçait cinq. le remboursement a pris troiis semaines et deux relances.
BA
Barbara
Austria
Review provided after order fulfillment
Nicht gut
Nach eker Woche kaputt.
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