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Blue Nile reviews

4.3 · 45 verified reviews Jewellery & watches bluenile.com
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Overall rating

Blue Nile is rated 4.3 out of 5 from 45 reviews by buyers who ordered from bluenile.com.

4.3 45 reviews

69% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Blue Nile

Provided by Blue Nile

Blue Nile sells fine jewellery made to order.

Website
bluenile.com
Category
Jewellery & watches
Replies
12 public replies

Reviews 45

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xXToastXx
Spain Spain
Review provided after order fulfillment

Awufl experience

I ordered an engraved bracelet as a leaving present for a colleague. It came with the wrong name spelled out. I wrote straight away, they promised a redo, and then the replacement came a motnh later after the person had left. They refunded me but never apologised properly, and I was embarrassed

↳ Reply from Blue Nile

Sincere apologies for the wrong item twice over. Two product codes in our system differed by one digit. They have been renamed and your correct item is on its way, with the postage refunded. — Chloe, Warehouse Manager Warmly, Anna

kagiso n
South Africa South Africa
Review provided after order fulfillment

the gold vermeil hoop arrived with the hallmark…

The gold vermeil hoop arrived with the hallmark absent and the shop could not tell me where it was assayed. The phone number on the website rings out and the live chat is a bot that loops. The watch stopped within a fortnight and the service centre they named has closed .