oisín
IrelandThis is how it should be done
It looks like it cost three times the price.This is how it should be done.
Blue Nile reviews
Overall rating
Blue Nile is rated 4.3 out of 5 from 45 reviews by buyers who ordered from bluenile.com.
69% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About Blue Nile
Provided by Blue Nile
Blue Nile sells fine jewellery made to order.
- Website
- bluenile.com
- Category
- Jewellery & watches
- Replies
- 12 public replies
Reviews 45
IrelandOla
NorwayThe leather watch strap came w/ the halllmark,…
The leather watch strap came with the hallmark, a certificate and the weight in grams, so I know exactly what I bought. Delivery was free over a sensible threshooold rather than one calculated to make you add something you do not want. Delivery was signed for, insured and arrived in 2 in plain packaging. Someone answered the phone on the second ring and knew the answer without putting me on hold.
manonbertrand61
FranceThe gift note was handwritten…
Their photographs are honest; the colour of the stone is exactly what turned up. Packed well enough that the box could have been kicked down a flight of stairs. The clasp on the chain is a proper bolt ring with a soldered jump ring rather than a bent loop. Nothing rattled in transit because everything was individually wrapped rather than thrown in loose. The leather watch strap is solid silver throughout rather than plated over brass, and the weight tells you that immediately. The gift note was handwritten and the price was left off the enclosed invoice without me asking.
W. Walker
New ZealandThey repaired a clasp I…
The ring band is comfortable on the inside edge because it is domed rather than flat. i had a query about VAT on a business order and they sorted it within the hour. they repaired a clasp i had broken myself for the cost of the postage.
↳ Reply from Blue Nile
Lovely to read, thank you. See you next time. Rosie @ support
vwqole0157
FranceÇa le fait
premier achat sur ce site, et plutôt une bonne expérience. Délai annoncé respecté à la journée près. J'ai commandé une seconde FOIS pour offrir.
FISHER12
AustraliaThe cufflink pair has been worn daily for…
The cufflink pair has been worn daily for fourteen months, including in the shower, and the plating has not worn through anywhere. no plastic anywhere in the parcel, wich I had asked about before ordering. Support offered to replace an lost earring from the pair at the single-earring price, which I had not thot to ask. they emailed a one-hour delivery window the morning of and hit it. delivery was signed for, insured and arrived in 3 in plain packaging.
cedric-lefebvre
FranceThe pearl necklace is heavier in the hand than…
The pearl necklace is heavier in the hand than the pictures suggest in the good way. Customer service rang me back when they said they would at the time they said they would. exactly what I hoped for :)
poppy_07
United KingdomThank you
The cufflinks have a proper swivel back that goes through a double cuff without a struggle. They flagged that one item was delayed and offered to split the shipment at no cost. the leather watch strap has not pulled out of shape despite me sleeping in it every night. email support answered in full on the first reply instead of asking three questions first. thank you.
noahgreen0523
United KingdomThe silver chain has been worn daily for…
The silver chain has been worn daily for fourteen months, including in the shower, and the plating has not worn through anywhere. I had a query about VAT on a business order and they sorted it within the hour.
↳ Reply from Blue Nile
Thanks for ordering again. Repeat customers are the whole business for us. Lucy, customer care
wyatt0214
United StatesThe stacking ring set came with the hallmark, a…
The stacking ring set came with the hallmark, a certificate and the weight in grams, so I know exactly what I bought. No handliiiing fee, no insurance upsell, no surprise charge at the door.