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Blue Nile reviews

4.3 · 45 verified reviews Jewellery & watches bluenile.com

Overall rating

Blue Nile is rated 4.3 out of 5 from 45 reviews by buyers who ordered from bluenile.com.

69% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Blue Nile

Provided by Blue Nile

Blue Nile sells fine jewellery made to order.

Website
bluenile.com
Category
Jewellery & watches
Replies
12 public replies

Reviews 45

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Showing 1–10 of 45
oisín
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

This is how it should be done

It looks like it cost three times the price.This is how it should be done.

Ola
Norway NorwayVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The leather watch strap came w/ the halllmark,…

The leather watch strap came with the hallmark, a certificate and the weight in grams, so I know exactly what I bought. Delivery was free over a sensible threshooold rather than one calculated to make you add something you do not want. Delivery was signed for, insured and arrived in 2 in plain packaging. Someone answered the phone on the second ring and knew the answer without putting me on hold.

manonbertrand61
France France
Review provided after order fulfillment

The gift note was handwritten…

Their photographs are honest; the colour of the stone is exactly what turned up. Packed well enough that the box could have been kicked down a flight of stairs. The clasp on the chain is a proper bolt ring with a soldered jump ring rather than a bent loop. Nothing rattled in transit because everything was individually wrapped rather than thrown in loose. The leather watch strap is solid silver throughout rather than plated over brass, and the weight tells you that immediately. The gift note was handwritten and the price was left off the enclosed invoice without me asking.

valeriareyes06
Mexico MexicoVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Lo recomiendo

Todo rápido y sin broncas. le quito una estrella porque faltó la bolsita de accesorios, pero me la mandaron después.

↳ Reply from Blue Nile

Thanks for telling us about the smell on arrival. That finish has been changed and the new stock does not have it. Rosie

W. Walker
New Zealand New ZealandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They repaired a clasp I…

The ring band is comfortable on the inside edge because it is domed rather than flat. i had a query about VAT on a business order and they sorted it within the hour. they repaired a clasp i had broken myself for the cost of the postage.

↳ Reply from Blue Nile

Lovely to read, thank you. See you next time. Rosie @ support

cody_87
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I asked whether the watch winder would suit…

I asked whether the watch winder would suit sdnsitive ears and they confirmed the posts are solid titanium, which they are. They noticed I had ordered a duplicate by mistake and emailed to check before shipping.

frusso
Italy Italy
Review provided after order fulfillment

Looks cheap in hand

Sharp edges on the cuff. not a gift I'd give.

vwqole0157
France France
Review provided after order fulfillment

Ça le fait

premier achat sur ce site, et plutôt une bonne expérience. Délai annoncé respecté à la journée près. J'ai commandé une seconde FOIS pour offrir.

FISHER12
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The cufflink pair has been worn daily for…

The cufflink pair has been worn daily for fourteen months, including in the shower, and the plating has not worn through anywhere. no plastic anywhere in the parcel, wich I had asked about before ordering. Support offered to replace an lost earring from the pair at the single-earring price, which I had not thot to ask. they emailed a one-hour delivery window the morning of and hit it. delivery was signed for, insured and arrived in 3 in plain packaging.

dave p
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

right in every way but one

The stones are well set and one is a visibly different shade from the others. Returns are free but only to a drop-off point six miles away. I like it, but the sizing runs small and I needed a half size up from my usual. I woudl ORDER again, cautiously!!!!