sara55
Spaineasy to recommend
Support responded in a couple of hours each time. Wish the reporting export had more columns.
Overall rating
ClickUp is rated 4.5 out of 5 from 96 reviews by buyers who ordered from clickup.com.
60% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About ClickUp
Provided by ClickUp
ClickUp offers a platform for small and mid-sized teams.
- Website
- clickup.com
- Category
- Software & SaaS
- Replies
- 23 public replies
Reviews 96
Spainshadowbiker
South Africaaffordable and complete
Ticket system for our four-person helpdesk. Macros save me an hour an day. Doesn't punish you with per-agent surcharges the way the big tools do.
retiree0667
Malaysiacancelled a product, refunded fairly
The monthly call is thirty minutes with an agenda sent the day before and actions circulated after. Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it. Onboarding took eleven days from contract to first report, and they did the data migration themselves. Reporting arrives on the second working day of the month, every month, without a reminder.
conor_gallagher
IrelandImporting was painless
Brought three years of customers over without a single mangled name. Good duplicate checker .
Alfie T.
United Kingdomsame account manager for two years
They flagged a tracking problem on our side that had been costing us data for months and fixed it without charging. The campaign strategy document exports clean CSV and the column names have not changed in two years of us scripting against it.
↳ Reply from ClickUp
Hey Alfie, Delighted this has held up. Do get in touch if it ever needs a spare part.
elkemertens14
Belgiumsupport actually answers
Asked a question about recurring invoices at 9pm and had a human reply in under an hour. Not a bot, I checked.
teacher.layla
United Arab Emiratesmigration with no drama
Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. They told us in the first call that two of the services we had asked for would not help us, and said why.
ebaker
United Statesdata has never been wrong
When their platform had an outage they posted a status update within minutes and a FULL write-up in 3. Support answers in under an hour during business hours, and the person who answers has access to our account history. They refused an upsell twice because our volumes did not justify it. The implementation consultant knew our industry and corrected two assumptions we had been working from for years.
mitch b
AustraliaCustomer portal wins clients
Clients log in, see thier invoices and files and message us. Looks professional for a small agency. Several have mentioned how easy it is.
xXGooseXx
CanadaThe link building programme caught a…
The link building programme caught a competitor's pricing change before our commercial team did. When their platform had an outage they posted a status update within minutes and a full write-up in 7.