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ClickUp reviews

4.5 · 96 verified reviews Software & SaaS clickup.com

Overall rating

ClickUp is rated 4.5 out of 5 from 96 reviews by buyers who ordered from clickup.com.

60% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About ClickUp

Provided by ClickUp

ClickUp offers a platform for small and mid-sized teams.

Website
clickup.com
Category
Software & SaaS
Replies
23 public replies

Reviews 96

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Showing 51–60 of 96
Gary P
United Kingdom United Kingdom
Review provided after order fulfillment

avoid

Signed up for the trial & was billed anyway after I cancelled. Support told me it takes up to ten days to process a refund. im still waiting. The software was a mess too.

↳ Reply from ClickUp

Dear Gary, Apologies for the leak. Those bottles were packed upright in a box designed for them to lie flat. We have changed the box, replaced your order and refunded the items it ruined. — Ben, Dispatch Marcus and the team

Finn
Germany Germany
Review provided after order fulfillment

never lost a booking

Over a year in and nothing has slipped through. For a one-woman practice, that is everything.

Niels v.
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

support answers properly

We cancelled a second product mid-term and they prorated the refund without an argument. The ONBOARDING process has never lost data, never surprised us with a price rise, and never needed a workaround.

colin-baker
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The link building programme replaced three…

The link building programme replaced three spreadsheets, and a weekly meeting....

mufomfa
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Customer success is excellent

They offered a free walkthrough call after signup. A real person shared their screen and helped me build the automations for my onboarding emails. It was twenty minutes and saved me a week.

kyle0329
United States United States
Review provided after order fulfillment

they fixed our tracking for free

They told us honestly that a result would take two quarters, and it took two quarteers. They ran a training sessin for our content team and sent the recording and a written summary afterwards. They told us in the first call that two of the services we had asked for would not help us, and said why. Rare to be able to say that about a supplier.

hiker.mark
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

love the calendar

Drag to reschedule. colours by team member. done.

trader.tyler
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Strong start

Used it for two months. Easy to adopt, helpful support, and a few gaps in reporting. Wouldn't switch back.

MadComet
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

helpful in the first week

Their onboarding emails come every other day with a tip. I actually read them. Picked up the keyboard shortcuts that way.

Sophie_M
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Good for mnaaging my classes

Students book, pay, get reminders. I used to chase money by teeeext. Not any more.