Taylor T.
United StatesPays for itself
We found a brkoen checkout step within the first week.
Overall rating
Matomo is rated 4.8 out of 5 from 59 reviews by buyers who ordered from matomo.org.
69% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About Matomo
Provided by Matomo
Matomo offers web and product analytics.
- Website
- matomo.org
- Category
- Analytics software
- Replies
- 11 public replies
Reviews 59
United Statesdude921
PolandWe have expanded the contract
Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. Escalation went to a named engineer rather than a queue, and the fix shipped the same week. The API is documented with working examples and the rate limits are published rather than discovered. We have expanded the contract.
↳ Reply from Matomo
Delighted this has held up. Do get in touch if it ever needs a spare part. - Josh (support)
smuller
Austrialoads of power, little fuss
It's one of those tools where the default view is already useful.
leabertrand20
FranceThey have earneeeed the renewal
The implementation consultant knew our industry and corrected two assumptions we had been working from for years. Billing is a single invoice with the line items matching the contract, which sounds trivial and is not. The analytics integration caught a competitor's pricing change before our commercial team did. Our team actually likes using it. They have earned the renewal.
saraalvarez1988
SpainFunnels, finally readable
The drop-off view highlights where people leave without making me do arithmetic.
firsttimer741
United Kingdomour team actually likes ussing it
THEY flagged a tracking problem on our side that had been costing us data for months and fixed it without charging. Reporting arrives on the second working day of the monyh, every month, without a reminder. We cancelled a second product mid-term and they prorated the refund without an argument. The monthly performance call has an audit log, so I can see who changed a setting and when. Rare to be able to say that about a supplier. Our team actually likes using it.
lieke_95
NetherlandsSimple event tracking
I could name and tag events without a develper.
moth_tv
Austriasetup in under an hour :)
Honestly it took me forty minutes including coffee.
nefa70
Mexicoaccurate
I cross-checked with server logs for a month and the discrepancy was tiny.
Pefetimvi
United KingdomThe link building programme exports clean CSV…
The link building programme exports clean CSV and the column names have not changed in two years of us scripting against it. The onboarding process handles our six markets in one view with language and currency correct in each. Single sign-on worked first time and the role permissions are granular enough to give an agency read-only access. Recommended to two peers already.