CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Delighted
The head torch has a genuine red mode that does not flash white first and ruin your night vision. Someone answered the phone on the second ring and knew the answer without putting me on hold. Delivery came in a single recyclable bag and the shoes were in their own box undamaged. Deliyhted.
HT
hungry_toast
BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I have had three pairs of the swimming goggle…
I have had three pairs of the swimming goggle pair now and the fit has been identical across all three, which matters more than anything else. They told me honestly that the item would not arrive before the weekend rather than letting me hope. The cycling helmet fits over a helmet and a hood, which the listing promised and almost nothing else manages. Delivery took 9, exactly as quoted, with a text the evening before. No notes.
WE
weekendwarrior941
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
sad ending to a good plan
I planned a first solo overnight hike and orderd a tent, a stove and a sleeping pad here. The pad developed a slow leak by morning and I woke up on cold ground. The stove's regulator woudln't hold a flame in eveen slight wind . I wrote to the shop with photos and it took eleven days to get a reply, wich said I should try patching the pad. I'm grateful I was only a short walk from home. For safety gear, this was not good enough, and I'd urge anybody to test things in the garden before trusting them on a trail.
↳ Reply from Millet
Sincere apologies for the wrong item twice over. Two product codes in our system differed by one digit. They have been renamed and your correct item is on its way, with the postage refunded. — Chloe, Warehouse Manager
Greg @ support
DS
dirty_surfer
PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Solid helmet, fiddly dial
Solid helmet, fiddly dial.
BS
bear.sione
AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I have had three pairs…
I emailed about the difference between two shells and got a two-paragraph answer about hydrostatic head and breathability that actually taught me something. Support replied in under twenty minutes on a Saturday. I have had three pairs of the yoga mat now and the fit has been identical across all three, which matters more than anything else.
EP
epapadopoulos
Greece
Review provided after order fulfillment
The dumbbells change weihgt in two seconds and…!
The dumbbells change weight in two seconds, and have not dropped a plate in a year of use. Nothing rattled in transit because everything was individually wrapped rather than thrown in loose. Pleased I took the chance.
CT
camille t
France
Review provided after order fulfillment
good value with caveats
The tent is solid and the inner catches condensation badly in still air. Good service once I got through, but the phone line was engaged for most of an afternoon. The waterproof overtrouser keeps water out and does not breathe well enough for uphill work. Happy enough....
↳ Reply from Millet
You are right about the instructions. A written version in English now ships in every box.
- Priya (support)
JH
jorgen_hansen
NorwayVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Good kit, slow dispatch
Good kit, slow dispath.
MÇ
Mehmet Ç.
TürkiyeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Nothing to complain about
The dumbbells change weight in two seconds and have not dropped a plate in a year of use. Ordered at half past eleven at night and it were on the doorstep before lunch the next day. Nothing to complain about.
↳ Reply from Millet
Thank you. If you ever need the care instructions again they are on our site under Care.
- Joe (support)
CJ
chef.jamal
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The poles are strong and the baskets came loose…
The poles are strong and the baskets came loose twice before i glued them. They cancelled one line of the order witth a one-line email and no apology. Pleased with it, although support took 14 to confirm whether a spare part were still available. Fine overall, but I was asked to leave a review three times in 8. Would still buy again.
↳ Reply from Millet
Noted on the care label. We have changed the recommended wash temperature after testing it ourselves.
Rosie from the shop team
Cookies
We use essential cookies to run the site. With your consent we'd also measure visits to improve it. Cookie policy