Tracy T
United Kingdominvoices never match the contract
good partner overall, though the first two months were slower than we expected. Results are solid and the reporting is harder to read than it needs to be.
Productboard reviews
Overall rating
Productboard is rated 4.3 out of 5 from 32 reviews by buyers who ordered from productboard.com.
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About Productboard
Provided by Productboard
Productboard offers tools for product and support teams.
- Website
- productboard.com
- Category
- Software & SaaS
- Replies
- 10 public replies
Reviews 32
United KingdomLaura K.
Germanyannual uplift with no warning
The account manager works well for our main market and the data for our smaller markets is noticeably thinner. The monthly performance call is good but the permissions model is all or nothing, so I cannot give an contractor limited access. Still the best option we found.
↳ Reply from Productboard
Hi Laura - Thank you for the feedback on the app. The account requirement has been removed in the latest version. Best wishes, Jess
mellow_owl
Germanyonboarding overran
Good communication during the project and almost none between projects. Fair pricing, although the annual uplift was applied without an email in advance. We have asked for two changes.
↳ Reply from Productboard
Sorry it took three emails. We have added a second person to the inbox in the mornings, which was the bottleneck. Thanks again, Jess