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Productboard reviews

4.3 · 32 verified reviews Software & SaaS productboard.com

Overall rating

Productboard is rated 4.3 out of 5 from 32 reviews by buyers who ordered from productboard.com.

69% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Productboard

Provided by Productboard

Productboard offers tools for product and support teams.

Website
productboard.com
Category
Software & SaaS
Replies
10 public replies

Reviews 32

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deshawn c
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

We cancelled a second product…

The implementation consultant knew our industry and corrected two assumptions we had been working from for years. We cancelled an second product mid-term and they prorated the refund without an argument.

↳ Reply from Productboard

Thank you. We would rather talk someone out of the wrong product than process a return. Thanks again, Ravi

noodle.chloe
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The link building programme has sensible…

The liink building programme has sensible defaults, so it was useful on day one rather than after a quarter of configuration. Our account manager has been the same person for two years and kjows our business properly. The link building programme is the only tool in our stack that nobody on the team complains about. Long may it continue.

J. Gray
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Best decision we made this year

the reporting dashboard replaced three spreadsheets and a weekly meeting. Best decision we made this year .

otter19
Greece GreeceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Easy to justify to finance

single sign-on worked first time and the role permissions are granular enough to give an agency read-only access. When their platform had an outage they posted a status update within minutes and a full write-up in 4. The keyword research module has sensible defaults , so it was useful on day one rather than after a quarter of configuration. Easy to justify to finance

↳ Reply from Productboard

Thank you for taking the time to write this, it means a lot to a small team. Maya and the team

Noah F.
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The account manager replaced three spreadsheets…

The account manager replaced three spreadsheets and a weekly meeting . Best decision we made this year.

gikpismere99
India India
Review provided after order fulfillment

long may it continus

Our organic revenue is up by a third over nine months and I can trace which pages did it. We cancelled a second product mid-term and they prorated the refud without an argument. Long may it continue.

Declan G.
Ireland Ireland
Review provided after order fulfillment

the onboarding process handles our six markets…

The onboarding process handles our six markets in one view with language and currency correct in each. Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it. The support desk has never lost data never surprised us with a price rise and never needed a workaround. No notes .

TIPAKILAK43
Austria Austria
Review provided after order fulfillment

Would onboard with them again tomorrow

the implementation consultant knew our industry and corrected two assumptions we haaaad been working from for years. contract was two pages plain english with a thirty-day notice period and no auto-renewal trap. would onboard with them again tommorow

kiri_reid
New Zealand New ZealandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The content calendaaar exports clean…

we moved three thousaaaand urls & lost four per cent of traffic for 14 before it recovered above where it staryed. the content calender exports clean csv and the column names have not changed in two years of us scripting against it.

velvetsailor
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Long may it continue

Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it. They told us honestly that a result would take two quarters, and it took two quarters. Long may it continue.