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Productboard reviews

4.3 · 32 verified reviews Software & SaaS productboard.com

Overall rating

Productboard is rated 4.3 out of 5 from 32 reviews by buyers who ordered from productboard.com.

69% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Productboard

Provided by Productboard

Productboard offers tools for product and support teams.

Website
productboard.com
Category
Software & SaaS
Replies
10 public replies

Reviews 32

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Showing 1–10 of 32
Tracy T
United Kingdom United Kingdom
Review provided after order fulfillment

invoices never match the contract

good partner overall, though the first two months were slower than we expected. Results are solid and the reporting is harder to read than it needs to be.

deshawn c
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

We cancelled a second product…

The implementation consultant knew our industry and corrected two assumptions we had been working from for years. We cancelled an second product mid-term and they prorated the refund without an argument.

↳ Reply from Productboard

Thank you. We would rather talk someone out of the wrong product than process a return. Thanks again, Ravi

noodle.chloe
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The link building programme has sensible…

The liink building programme has sensible defaults, so it was useful on day one rather than after a quarter of configuration. Our account manager has been the same person for two years and kjows our business properly. The link building programme is the only tool in our stack that nobody on the team complains about. Long may it continue.

yaseminbraun0519
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The billing potal is the only tool in our…

The billing portal is the only tool in our stack that nobody on the team complains abt. No notes. Long may it continue.

J. Gray
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Best decision we made this year

the reporting dashboard replaced three spreadsheets and a weekly meeting. Best decision we made this year .

Elena M
Spain Spain
Review provided after order fulfillment

Recomendado

Buena relación calidad-precio.

otter19
Greece GreeceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Easy to justify to finance

single sign-on worked first time and the role permissions are granular enough to give an agency read-only access. When their platform had an outage they posted a status update within minutes and a full write-up in 4. The keyword research module has sensible defaults , so it was useful on day one rather than after a quarter of configuration. Easy to justify to finance

↳ Reply from Productboard

Thank you for taking the time to write this, it means a lot to a small team. Maya and the team

Noah F.
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The account manager replaced three spreadsheets…

The account manager replaced three spreadsheets and a weekly meeting . Best decision we made this year.

gikpismere99
India India
Review provided after order fulfillment

long may it continus

Our organic revenue is up by a third over nine months and I can trace which pages did it. We cancelled a second product mid-term and they prorated the refud without an argument. Long may it continue.

wei1999
Malaysia MalaysiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The migration support has improved a lot in a… lol

the migration support has improved a lot in a year and still lacks a simple way to annotate a chart. Strategy was sound, execution slightly behind schedule by about 3 each month. Four stars, close to five.