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Roots reviews

4.6 · 55 verified reviews Footwear roots.com

Overall rating

Roots is rated 4.6 out of 5 from 55 reviews by buyers who ordered from roots.com.

65% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Roots

Provided by Roots

Roots sells walking and everyday shoes.

Website
roots.com
Category
Footwear
Replies
11 public replies

Reviews 55

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jaco2002
South Africa South AfricaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

awful

Smell were unbearabe, like sovent, even after airing for days. Headaches. Returned.

↳ Reply from Roots

Sorry the sizing was so far out. That supplier shipped us a run cut to the wrong pattern. We are recalling the batch, your return is free and the refund is already paid. — Chloe, Warehouse Manager Regards, Fran

miv4_
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

waste of money

fell aprat in an week. Glue holding the sole gave up.

↳ Reply from Roots

Apologies for the leak. Those bottles were packed upright in a box designed for them to lie flat. We have changed the box, replaced your order and refunded the items it ruined. — Ben, Dispatch - the team

obwwbv
Denmark DenmarkVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Langsom LEVERING

Pakken tog over to uger, og jeg måtte rykke flree gange. Varen er fin, men oplevelsen var dårlig.

↳ Reply from Roots

Apologies for the cancelled delivery. The slot was double-booked by our haulier and nobody told you. We have refunded the delivery charge and rebooked for Saturday with a named driver. — Hannah, Logistics - the team