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Roots reviews

4.6 · 55 verified reviews Footwear roots.com
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Overall rating

Roots is rated 4.6 out of 5 from 55 reviews by buyers who ordered from roots.com.

4.6 55 reviews

65% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Roots

Provided by Roots

Roots sells walking and everyday shoes.

Website
roots.com
Category
Footwear
Replies
11 public replies

Reviews 55

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mateusz-nowak
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I am happy with them, but the eyelets have…

i am happy with them, but the eyelets have already dulled from brass to grey . Delivery took 5 rather than the two to three days quoted at checkout

Crystal Campbell
United States United States
Review provided after order fulfillment

The trainers are good and the laces are far too…

The trainers are good, and the laces are far to short to tiie comfortably. Tracking said out for delivery for two days running before ajything appeared .

megan0996
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The deck shoes are excellent but they needed a…

The deck shoes are excellent but they needed a fortnight of breaking in before they stopped nipping the heel. It all worked out, but the stock level on the site said eleven and the item was actually back-ordered. Nearly there.

↳ Reply from Roots

Thanks for your patience on the refund. Our processing now runs daily rather than weekly. Regards, Greg