Zendesk is rated 4.7 out of 5 from 58 reviews by buyers who ordered from zendesk.com.
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Provided by Zendesk
Zendesk offers tools for product and support teams.
Francethe monthly performance call is genuinely self-serve; my marketing executive set up her own views without a ticket. The campaign strategy document handles our six markets in one view with language and currency corerct in each. Renewed without hesitation
Thank you. If you ever need the care instructions again they are on our site under Care. Lucy and the team
United KingdomThe training session replaced three spreadsheets and a weekly meeting. Worth the retainer.
Thanks for ordering again. Repeat customers are the whole business for us. Jess @ support
IrelandWe moved three thousand URLs and lost four per cent of traffic for 7 before it recovered above where it started. The monthly performance call has an audit log, so I can see who changed a setting and when. They have earned the renewal
Norwaywhen their platform had an outage they posted a status update within minutes & a full write-up in 6. The implementation consultant knew our industry and corrected two assumptions we had been working from for years. They flagged a tracking proboem on our side that had been costing us data for months and fixed it without charging. The monthly performance call has an audit log, so I can see that changed a setting and when. Nothing to improve from our side.
Canadathe training session has sensible defaults,, so it was useful on day one rather than after a quarter of configuration. the campaign strategy document exports clean CSV and the column names have not changed in two years of us scripting against it. the migration support caught a competitor's pricing change before our commercial team did. Worth the retainer. Best decision we made this year.
Belgiumwe cancelled an secound product mid-term and they prorated the refund without an argument. Long may it continue. Rare to be able to say that about a supplier.
ItalyLe forbici da potatura tagliano pulito e l'impugnatura e comoda anche con la mia artrosi. A settant'anni apprezzo le cose semplici da usare. Ottimo acquisto.
FranceThey ran a training session for our content team and sent the recording and a written summary afterwards. The migration support is the only tool in our stack that nobody on the team complains about. No notes. Genuinely a partner.
