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Zendesk reviews

4.7 · 58 verified reviews Software & SaaS zendesk.com

Overall rating

Zendesk is rated 4.7 out of 5 from 58 reviews by buyers who ordered from zendesk.com.

67% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Zendesk

Provided by Zendesk

Zendesk offers tools for product and support teams.

Website
zendesk.com
Category
Software & SaaS
Replies
14 public replies

Reviews 58

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Marta_S
Spain SpainVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The API works well for our main market and the…

The API works well for our main market and the data for our smaller marktes is noticeably thinner. The API works but it is rate limited tightly and the documentation is thin on pagination.

martina-greco
Italy ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

good partner, slow outside scope

Good partner overall, though the first two months were slower than we expected. Service is good and the contract has a twelve-month minimum, which we felt on month two. We have asked for two changes.