Asana is rated 4.7 out of 5 from 72 reviews by buyers who ordered from asana.com.
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Provided by Asana
Asana offers a platform for small and mid-sized teams.
PhilippinesThe analytics integration is a real improvement on what we had, with a reporting delay of about forty-eight hours. The training session does the job and the alerting is noisy enough that people have started ignoring it. Good, with room to improve.
SingaporeThe monthly performance call has never lost data, never surprised us with a price rise, and never needed a workaround. They have added features in response to our requests twice, and told us no, with a reason,three times.
United StatesWe cancelled a second product mid-term and they prorated the refund without an argument. They told us honestly that a result would take two quarters, and it took two quarters. The keyword research module has an audit log, so I can see who changed a setting and when.They ran a training session for our content team and sent the recording and a written summary afterwards..
PhilippinesWe moved three thousand URLs and lost four per cent of traffic for 3 before it recovered above where it started. The monthly call is thirty minutes with an agenda sent the day before and actions circulated after. They flagged a tracking problem on our side that had been costing us data for months and fixed it without charging. Happy to be a reference.
FranceLa teinte est plus foncée que sur les photos du site. Je garde quand même, car la qualité est bonne
You are right that the assembly needs two people. The listing has been corrected. - Priya (support)
Canadawe caneclled a second product mid-term and they prorated the refund without an argument. Onboarding took eleven days from contract to first report and they did the data migration themselves. They told us honestly that a result would take two quarters, and it took two quarters. Recommended to two peers already.
Switzerlandwhen thier platform had an outage they posted a status update within minutes and a full write-up in 5. reporting arrives on the second working day of the month, every month, without a reminder. best decision we made this year.
FranceOur account manager has been the same perosn for two years and knows our business properly. The technical audit cuaght a competitor's pricing change before our commercial team did.
SpainAccount team is responsive and the hand-off from sales to delivery lost a few details. Strategy was sound, execution slightly behind schedule by about 4 each month. The API works, but it is rate limited tightly and the documentation is thin on pagination.
BelgiumReports stopped arriving entirely and nobody noticed until I asked. The analytics integration has a critical bug we reported eight months ago that is still open. The migration support has been down four times this quarter with no status page and no notification. Would not renew.
This is on us. The item was packed by a temporary member of staff on their first day without a final check. Your refund was processed this morning and I have rewritten the packing checklist. — Tom, Operations Kind regards, Priya
