Boden is rated 4.8 out of 5 from 96 reviews by buyers who ordered from boden.com.
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Provided by Boden
Boden sells well-cut shirts, trousers and coats.
New ZealandWashed the cotton poplin dress at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. The whole thing was straightforward in a way that online shopping usually is not. Zip runs smoothly from end to end with one hand, and does not catch on the storm flap. Would buy again tomorrow.
AustraliaEvery item I have had from them runs true to the measurements on the page rather than to some invented house size. Support replied in under twenty minutes on a Saturday. I ordered the wool overcoat in two sizes to be safe and the size guide turned out to be exact, so the spare went back the same week with no fuss. Refund was processed the same day the return was sanned, before anyone had even opened the box. They sent a swatch card free when I asked which of two shades would sit better with navy. Delivery took 3, exactly as quoted, with a text the evening before.
This is exactly what we hoped you would say about it. Thank you. Anna and the team
CanadaReturns labbel was already in the box, prepaid, and the refund for the size I sent back landed in 10. No handling fee, no insurance upsell, no surprise charge at the door.I have recommended them to four colleagues and two have since ordered the waterproof parka on the strength of it. Very happy customer.
SwitzerlandThe stitching on the linen shirt is dense and even, with proper French seams inside rather than a raw overlocked edge. The whole thing was straightforward in a way that online shopping ususlly is not. Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. Tracking updated properly at each scan instead of sitting on in transit for 12. This is how it should be done.
New ZealandAsked abt the drop between chest and waist on the cotton poplin dress and got a reply with actual measurements for three sizes within the hour. They honoured a price I had seen the day before even though it had gone up. I am a hard fit thru the shoulders and the cut on the wool overcoat is the first one in years that has not pulled across the back. Nothing rattled in transit because everytging was individually wrapped rather than thrown in loose . They list the fabric weight in grams per square metre on every page, and that one detail has made me stop guessing. Click and collect was ready in two hours and the counter staff found it immediately.
Türkiyeİkinci siparişim ve yine aynı güzel deneyim: hızlı gönderim, sağlam paket, ürün fotoğraflardaki gibi.
United StatesOrdered a medium in two different tops and one was visibly smaller. Kept the better-fitting one and sent the other back. The refund was handled well but I wish MEASUREMENTS were consistent.
SpainThe waterproof parka arrived pressed and folded in tissue, and the shoulder seams sat right where they should without any tailoring. Email support answered in full on the first reply instead of asking three questions first . The merino cardigan came with a small bag of matching thread and two spare buttons, which is the sort of thing that buys loyalty. Keep doing what you are doing.
Thank you. If you ever need the care instructions again they are on our site under Care.
United StatesNo stiff finish on the fabric, so it did not need two washes before it was wearable. I returned one of two sizes and the refund appeared without me having to chase it once.
Hello Todd, We appreciate you mentioning the packaging. It took us a while to get the plastic out of it. Thanks again, Josh
Germanythey list the fabric weight in grams per square metre on every page, & that one detail has made me stop guessing. the packing was recycled card with paper tape, so the whole lot went straight in the recycling.
