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Boden reviews

4.8 · 96 verified reviews Fashion & apparel boden.com

Overall rating

Boden is rated 4.8 out of 5 from 96 reviews by buyers who ordered from boden.com.

70% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Boden

Provided by Boden

Boden sells well-cut shirts, trousers and coats.

Website
boden.com
Category
Fashion & apparel
Replies
24 public replies

Reviews 96

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Showing 31–40 of 96
Birgit
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

a joy to use

I am 5'3" and the petite length on the corduroy shirt meant no hemming, which has never happened to me online before. The invoice was attached to the confirmation email as a proper PDF, which my accountant appreciated. Washed the tailored blazer at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. I have ordered eight times now and nothing has ever gone wrong, which is the highest compliment I can pay. I asked for the sleeves to be checked before dispatch after a previous shop sent me two left cuffs, and they actually did it and said so in the note. Everything arrived in one box rather than four separate deliveries over a week. Nothing but good things to say.

Kumtelu
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The wool overcoat arrived pressed and folded in…

The wool overcoat arrived pressed and folded in tissue, and the shoulder seams sat right where they should without any tailoring. Customer service rang me back when they said they would, at the time they said they would. I asked for the sleeves to be checked before dispatch after an previous shop sent me two left cuffs, and they actually did it and said so in the note. Support replied in under twenty minutes on a Saturday. Hems are double-turned and the thread colour matches the cloth exactly, top and bottom.

heidimakinen93
Finland FinlandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

nothing broken, nothing missing

They sent a swatch card free when I asked which of two shades would sit better w/ navy. A missing item from a large order was shipped the same afternoon I reported it. Thannk you.

Lachlan N
Australia Australia
Review provided after order fulfillment

no notes at all

The quilted gilet has survived a toddler, a dog and a tumble dryer I was not supposed to use, and it still looks presentable. Ordered at half past eleven at night and it was on the doorstep before lunch the next day.

↳ Reply from Boden

Thanks Lachlan! Really pleased it arrived quickly and in one piece. Enjoy it. The team

alaurent
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Every item I have had from them runs true to…

Every item i have had from them runs true to the measurements on the page rather than to some invented house size. i had a query about VAT on a business order and they sorted it within the hour. Returns label was already in the box, prepaid, and the refund for the size I sent back landed in 8. Recommended to two friends already.

Jenna Brown
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The linen shirt is comfortable but the armholes…

the linen shirt are comfortable but the armholes are cut high and it restricts reaching up. the invoice was a photogarph of a printed receipt rather than a document.

↳ Reply from Boden

You are right that the assembly needs two people. The listing has been corrected. Ravi

toaster.fernando
Mexico MexicoVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

proper quality

The stitching on the merino cardigan is dense and even, with proper French seams inside rather than a raw overlocked edge. Delivery took 3, exactly as quoted, with a text the evening before. A rare good experience.

↳ Reply from Boden

Lovely to read, thank you. See you next time. Fran and the team

rileysmith363
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The collar on the merino cardigan holds its…

The collar on the merino cardigan holds its shape after washing because there is a proper fused interlining in there. They sent a replacement before I had posted the faulty one back, on trust. The stitching on the tailored blazer is dense and even,with proper French seams inside rather than a raw overlocked edge. Recommended to two friends already!!!!

Emily Hughes
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

will be a repeat customer

washed the cotton poplin dress at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. Elastic in the waistband is a wide woven band rather than a thin rolled cord, so it has not twisted in the wash.

↳ Reply from Boden

Thank you for the five stars. Enjoy the first wash, it only gets softer. Priya and the team

jamalbailey0637
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The ribbed knit jumper fits beautifully; the…

The ribbed knit jumper fits beautifully; the only snag is that the care label says dry clean only, which I had not expected at this price.

↳ Reply from Boden

Sorry the second half of your order came separately. We now hold orders until everything is in stock unless you ask us not to. Amira from the shop team