Help Scout is rated 4.4 out of 5 from 73 reviews by buyers who ordered from helpscout.com.
66% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
Provided by Help Scout
Help Scout offers tools for product and support teams.
IrelandThe reporting dashboard was sold as having an API and the API is read-only with no documentation. the reporting dashboard has no audit log, so after an unexplained configuration change nobody could say who made it.
United KingdomBillig continued for four months after we cancelled in writing. The esaltion path ends at a shared inbox nobody reads. An expensive year to write off.
Germanyder Teppich roch stark nach Plastik und der Geruch war auch nach einer Woche nicht weg. Das Paket kam einen Tag zu spät. Wirklich enttäuschend.
You are right that the description was wrong. The listing said solid silver and the item is plated. The page has been corrected and every order on that line is being refunded in full. — Elena, Buying Kind regards, Joe
IndiaThey implemented changes on our production site without telling us and broke the checkout. They promised a deliverable monthly and we recieved three in 12. We were invoiced for a tier we had never agreed to and it took 4 to correct. Due diligence would have saved us this.
I am sorry the unit failed so quickly. It was a bad batch of cells and we knew about it; you should have been contacted. You have not been charged and a replacement is on its way. — Rajiv, Technical Support Jess
MexicoMi pedido se retarso y en el chat solo me contestaban con frases hechas. Al final llego, pero sin ninguna disculpa.
