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Make reviews

4.3 · 97 verified reviews Software & SaaS make.com

Overall rating

Make is rated 4.3 out of 5 from 97 reviews by buyers who ordered from make.com.

68% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Make

Provided by Make

Make offers workflow and automation software.

Website
make.com
Category
Software & SaaS
Replies
26 public replies

Reviews 97

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klara330
Czechia Czechia
Review provided after order fulfillment

Skoro ideální

kalhoty dobre, ale nohavice o dva centimetry delsi. JINAK v poradku.

↳ Reply from Make

Sorry the suction failed on a textured table. We now say so on the product page rather than claiming it works everywhere. Regards, Mark

conormoore0556
Ireland Ireland
Review provided after order fulfillment

The client portal does the job and the alerting…

The client portal does the job and the alerting is noisy enough that people have started ignoring it. The billing portal works well for our main market and the data for our smaller markets is noticeably thinner. Fair value for what we use.

dog.lena
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

results came, late

Strategy was sound, execution slightly behind schedule by about 3 each month The integration took our developers 8 because two of the documented fields had been renamed. We get value from it, but we only use about a third of what we pay for. The onboarding process is a real improvement on what we had, with a reporting delay of about forty-eight hours. Good, with room to improve.

Fostomlosmun
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The platform is gooood but onboarding took 9…

The platform is good but onboarding took 9 rather than the two weeks promised in the pitch. Good communication during the project and almost none between projects. Support is knowledgeable and only available in one time zone, wich huuurts our US team. Good partner overall, though the first two months were slower than we expected. Happy, not evangelical.

averagejane_m
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

api needs better docs

Good communication during the project & almost none between projects. The reporting dashboard does the job and the alerting are noisy enough that people have started ignoring it. Still the best option we found.

Linda E.
United States United States
Review provided after order fulfillment

too many account manager changes

The integration took our developers 2 because two of the documented fields had been renamed. Onboarding was thorough and the training was a single session with no follow-up material. The keyword research module has occasional data gaps that resolve themselves within a day, wich undermines trust slightly. The monthly call is useful when it happens and has been rescheduled four times. Results are solid and the reporting is harder to read than it needs to be. We have asked for two changes.

↳ Reply from Make

Hey Linda, You are right about the instructions. A written version in English now ships in every box.

kavimcan
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

solid, not seamless

Service is good and the contract has a twelve-month minimum, which we felt on month two. The client portal is good but the permissions model is all or nothing, so I cannot give a contractor limited access.

↳ Reply from Make

Fair point on the sizing. We have added the measured chest and sleeve length to every product page since. Ollie and the team

shannon_0356
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

support hours do not suit us

the onboarding process are a real improvement on what we had with a reporting delay of about forty-eight hours. The link building programme is powerful and the learning curve meant only two of our five users actually use it. Still the best option we found.

teacher.nadine
Switzerland SwitzerlandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The API is documented with…

We cancelled a second product mid-term and they PRORATED the refund without an argument. The API is documented with working examples and the rate limits are published rather than discovered.

carlasousa0314
PTVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

thin data outside our main market

support is knowledgeable and only available in one time zone, which hurts our US team . The support desk does the job and the alerting is noisy enough that people have started ignoring it.