Make is rated 4.3 out of 5 from 97 reviews by buyers who ordered from make.com.
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Provided by Make
Make offers workflow and automation software.
United KingdomGood communication during the project and almost none between projects. The onboarding process works well for our main market and the data for our smaller markets is noticeably thinner.
Thank you for noting the pilling. We have moved that line to a longer staple yarn. Thanks again, Joe
United StatesThey refused an upsell twice because our volumes did not justify it. Our account manager has been the same person for two years and knows our business properly. Renewed without hesitation.
Canadawe moved three thousand urls and lost four per cent of traffic for 12 before it recoered above where it started. support answers in under an hour during business hours, and the person that answers has access to our ACCOUNT history.
United KingdomThe API works but it is rate limited tightly and the documentation is thin on pagination. Results are solid and the reporting is harder to read than it needs to be.
You are right that the returns window was tight. It is now sixty days. Kind regards, Aidan
United Kingdombilling is a single invoice with the line items matching the contractwhich sounds trivial and is not. they have added features in response to our requests twice and told us no, with a reason, three times.
PhilippinesThe billing portal is a real improvement on what we had, with a reporting delay of about forty-eight hours. The API works but it is rate limited tightly and the documentation is thin on pagination. Good partner overall , though the first two months were slower than we expected :)....
CanadaThe client portal does what we need, although building a custom view takes more clicks than it should. Strategy was sound, execution slightly behind schedule by about 8 eaach month.
Sorry it took three emails. We have added a second person to the inbox in the mornings, which was the bottleneck. Thanks again, Rosie
United StatesWe cancelled a second product mid-term and they prorated the refund without an argument. The onboarding process is the only tool in our stack that nobody on the team complains about. The onboarding process handles our six markets in one view with language and currency correct in each.
United KingdomGood communication during the project and almost none between projects. The content calendar is powerful and the learning curve meant only two of our five users actually use it.
United StatesThe training session caught a competitor's pricing change before our commercial team did. The monthly call is thirty minutes with an agenda sent the day before and actions circulated after. Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap.
