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Make reviews

4.3 · 97 verified reviews Software & SaaS make.com

Overall rating

Make is rated 4.3 out of 5 from 97 reviews by buyers who ordered from make.com.

68% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Make

Provided by Make

Make offers workflow and automation software.

Website
make.com
Category
Software & SaaS
Replies
26 public replies

Reviews 97

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Giulia Schmid
Switzerland SwitzerlandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

improving, still gaps

pleased overall but we had to chase the first report and it arrived 3 late. support is knowledgeable and only available in one time zone which hurts our US team. the monthly call is useful when it happens and has been rescheduled four times.

SilvanS
Switzerland Switzerland
Review provided after order fulfillment

fine once it was set up

The training session has improved a lot in a year and still lacks a simple way to annotate a chart. Fair pricing, although the annual upllift was applied without an email in advance. The analytics integration is good but the permissions model is all or nothing, so I cannot give a contractor limited access. The API works but it is rate limited tightly and the documentation is thin on pagination.

cem ö
Türkiye TürkiyeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Biraz hayal kırıklığı

yastık kılıfları idare eder, ama birinin dikişi eğri. Müşteri hizmeti birkaç gün sorna cevap verdi, çözüm olmadı. soonunda kullanmaya karar verdim

giorgos_0864
Greece GreeceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

λίγο απογοητευμένη

Οι μαξιλαροθήκες είναι εντάξει, αλλά η ραφή σε μία είναι στραβή. Η εξυπηρέτηση απάντησε με καθυστέρηση και δεν έλυσε το θέμα. Τις κράτησα τελικά.

ToastyMum
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

call keeps getting moved

No complaints about the work but the invoices arrive with line items that do not match the contract wording.The integration took our developers 7 because two of the documented fields had been renamed. Service is good and the contract has a twelve-month minimum which we felt on month two. A fix or two away from excellent !

↳ Reply from Make

Thank you for the honest review. You are right that the delivery estimate was optimistic, and we have changed it on the site to reflect what actually happens. Amira from the shop team

qwzg949
South Africa South Africa
Review provided after order fulfillment

The client portal is good but the permisskons…

The client portal is good but the permissions model is all or nothing, so I cannot give a contractor limited access. Results are solid and the reporting is harder to read than it needs to be. The platform is good but onboarding took 2 rather than the two weeks promised in the pitch. The training session is a real improvement on what we had, with a reporting delay of about forty-eight hours. Good communication during the project and almost none between projects.

↳ Reply from Make

You are right that the returns window was tight. It is now sixty days. Dan from the shop team

Anthony F
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

taille un peu juste

La qualité eeest là, en revanche la taille taille petit et il faut prendre une taille au-dessus.

↳ Reply from Make

Dear Anthony, Sorry the suction failed on a textured table. We now say so on the product page rather than claiming it works everywhere.

minna744
Finland FinlandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

powerful, clunky interface

No complaints about the work, but the invoices arrive with line items that do not match the contract wording. The account manager has improved a lot in a year and still lacks a simple way to annotate a chart.

↳ Reply from Make

Sorry about the oversized box. We have added two smaller box sizes since you ordered. Callum and the team

nmurphy
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

good platform, slow start

the platform is good but onboarding took 2 rather than the two weeks promised in the pitch. The reporting dashboard has improved alot in a year and still lacks a simple way to annotate a chart.

mhernandez
Spain SpainVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Normalito

Las zapatillas están bien pero son más estrechas de lo que esperaba. Tendré que devolverlas. El proceso de devolución es sencillo, pero se tarda en recibir el reembolso.

↳ Reply from Make

Thank you for flagging the colour difference. We have reshot that product in daylight and the new images are live. Regards, Ravi