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Make reviews

4.3 · 97 verified reviews Software & SaaS make.com

Overall rating

Make is rated 4.3 out of 5 from 97 reviews by buyers who ordered from make.com.

68% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Make

Provided by Make

Make offers workflow and automation software.

Website
make.com
Category
Software & SaaS
Replies
26 public replies

Reviews 97

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Cédric_M
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The onboarding process caught a…

We moved three thousand URLs and lost four per cent of traffic for 4 before it recovered above where it started. The client portal gives me the one number my board asks about without me having to build a slide. The onboarding process caught a competitor's pricing change before our commercial team did.

jason-cooper
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They have added features in…

The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. They refused an upsell twice because our volumes did not justify it. Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. They have added features in response to our requests twice, and told us no, with a reason, three times.

Jessica M.
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The API is documented with…

Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it. The API is documented with working examples and the rate limits are published rather than discovered.

banjo.annelie
South Africa South AfricaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Billing is a single invoice…

Contract was two pages plain English, w/ a thirty-day notice period and no auto-renewal trap. The support desk handles our six markets in one view with language and currency correct in each. Billing is a single invoice with the line items matching the contract, which sounds trivial and is not.

bjohnson
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

billing is an single invoice…

The strategy document was specific to us, named our actual competitors, and did not read like a template. Billing is a single invoice with the line items matching the contract, which sounds trivial and is not.

sandra_hughes
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Support answers in under an…

The monthly call is thirty minutes w/ an agenda sent the day before and actions circulated after. Support answers in under an hour during business hours, and the person who answers has access to our account history.

rgarcia
Spain Spain
Review provided after order fulfillment

Worth the retainer

Our account manager has been the same person for two years and knows our business properly. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. They ran a training session for our content team and sent the recording and a written smumary afterwards. Worth the retainer.

↳ Reply from Make

Really glad the delivery window held. Our drivers deserve the credit there. Kind regards, Dan

Mads C.
Denmark DenmarkVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

the campaign strategy document has never lost…

The campaign strategy document has never lost data, neevr surprised us with a price rise, and never needed a workaround. They flagged a tracking problem on our side that had been costing us data for months and fixed it without charging.

ianpatel27
United Kingdom United Kingdom
Review provided after order fulfillment

Reporting arrives on the second…

We moved three thousand URLs and lost four per cent of traffic for 4 before it recovered above where it started. Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. Reporting arrives on the secound working day of the month, every month, without a reminder.

Gianluca G.
Italy ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Divano bellissimo

Ero titubante nel comprare un divano online, ma è stata una bella sorpresa. Il montaggio è semplice, in due ci abbiamo messo mezz'ora. Il tessuto è morbido e il colore identico alle foto. La consenga è avvenuta nel giorno concordaato e i trasportatori l'hanno portato fin dentro il soggiorno. Dopo un mese la seduta non si è per niente abbassata. Davvero soddisfatti, lo consiglio a chi ha la stessa paura che avevo io.