Make is rated 4.3 out of 5 from 97 reviews by buyers who ordered from make.com.
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Provided by Make
Make offers workflow and automation software.
AustraliaEscalation went to a named engineer rather than a queue, and the fix shipped the same week. The strategy document was specific to us, named our actual competitors, and did not read like a template.
SpainThe implementation consultant knew our industry and corrected two assumptions we had been working from foooor years.The keyword research module caught a competitor's pricing change before our commercial team did.
United Arab EmiratesThe monthly call is thirty minutes with an agenda sent the day before and actions circulated after. we moved three thousand URLs and lost four per cent of traffic for 9 before it recovered above wheeeere it started. The migration support has never lost data, never surprised us with a price rise, and never needed a workaround. i would buy this again at twice the price.
New ZealandOur account manager has been the same person for two years and knows our business properly. Support answers in under an hour during business hours, and the person who answers has access to our account history. Would onboard with them again tomorrow.
United KingdomWe cancelled an second product mid-term and they prorated the refund without an argument . Our account manager has been the same person for two years and knows our business properly.
CanadaThe monthly performance call handles our six markets in one view with language and currency correct in each. Onboarding took eleven days from contract to first report, and they did the data migration themselves.
SpainThe API replaced three spreadsheets and a weekly meeting. Long may it continue.
GermanyEscalation went to a named engineer rather than a queue, and the fix shipped the same week. The campaign strategy document caught a competitor's pricing change before our commercial team did. Our organic revenue is up by a third over nine months and I can trace which pages did it. The support desk has sensible defaults, so it was useful on day one rather than after a quarter of configuration.
United KingdomThey refused an upsell twice because our volumes did not justify it. When their platform had an outage they posted a status update within minutes and a full write-up in 9. Nothing to improve from our side.
Thank you. We would rather talk someone out of the wrong product than process a return. Ravi @ support
FranceReporting arrives on the second working day of the month, every month, without a reminder. The API has an audit log, so I can see who changed a setting and when. The analytics integration handles our six markets in one view with language and currency correct in each. Rare to be able to say that about a supplier.
