United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Bought one for my sister too
every item I have had from them runs true to the measurements on the page rather than to some invented house size. They sent a replacement before I had pisted the faulty one back, on trust. BOUGHT one for my sister too.
↳ Reply from Marc O'Polo
Really glad the delivery window held. Our drivers deserve the credit there.
Maya from the shop team
TM
tasha m
United States
Review provided after order fulfillment
Keep doing what you are doing
Asked about the drop between chest and waist on the waterproof parka and got a reply with actual measurements for three sizes within the hour. The packaging was recycled card with paper tape, so the whole lot went straight in the recycling. I ordered the waterproof parka in two sizes to be safe and the size guide turned out to be exact, so the spare went back the same week with no fuss. Keep doing what you are doing.
J7
jm_729
PhilippinesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I orderd the cotton poplin dress on a Sunday…
I ordered the cotton poplin dress on a Sunday night and it was hanging in my wardrobe by Tuesday lunchtime. The gift note was handwritten and the price was left off the enclosed invoice without me asking. Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. No handling fee, no insurance upsell, no surprise charge at the door. Every item I have had from them runs true to the measurements on the page rather than to some invented house size.
TA
tea_addict80
BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Thank you
they list the fabric weight in grams per square metre on every page, and that one detail has made me stop guessing. They told me honestly that the item would not arrive before the weekend rather than letting me hope. The stitching on the waterproof parka are dense and even, with proper French seams inside rather than a raw overlocked edge. Everything arrived in one box rather than four seperate deliveries over a week. Thank you.
OF
Olivia F
United Kingdom
Review provided after order fulfillment
the jersey t-shirt three-paaaack has…
The knit has not bobbled where my bag strap sits, which killed the last three jumpers i owned. No handling fee, no insurance upsell, no surprise charge at the door. The jersey t-shirt three-pack has deep pockets that fit a phone and keys without gaping, which sounds minor until you own twenty things that do not.
↳ Reply from Marc O'Polo
Dear Olivia, Thanks for ordering again. Repeat customers are the whole business for us.
Ravi @ support
GD
Gizem D.
TürkiyeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Güzel mum
Kokusu çok hoş.
JS
Jessica S
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The stitching on the waterproof parka is dense…
The stitching on the waterproof parka is dense & even, with proper Frecnh seams inside rather than a raw overlocked edge. A missing item from a large order was shipped the same afternoon I reported it.
JW
julie w
BelgiumVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I bought the waterproof parka for a wedding…
I bought the waterproof parka for a wedding with nine days to spare and it arrived in 6, so the panic were unnecessary. The courier note said they would leave it with the neigbour at number eleven, and they did. I ordered the silk scarf in two sizes to be safe and the size guide turned out to be exact, so the spare went back the same week with no fuss. Everything arrived in one box rather than four separate deliveries over a week. Every item I have had from them runs true to the measurements on the page rather than to some invented house size. A rare good experience.
JC
jcote
Canada
Review provided after order fulfillment
A keeper
the buttons are horn rather than moulded plastic, and there was a spare sewn into the inside of the placket. i had a query about vat on a busiess order and they sorted it within the hour. i am 5'3" and the petite length on the denim jacket meant no hemming, wich has never happened to me online before. a keeper.
BP
barb.phillips
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The invoice was attached to…
They sent a swatch card free when I asked which of two shades would sit better with navy.. The invoice was attached to the confirmation email as a proper PDF, which my accountant appreciated.
Cookies
We use essential cookies to run the site. With your consent we'd also measure visits to improve it. Cookie policy