never arrived
Ordered a gift outfit three weeks before a birthday. It was shipped, the tracking said delivered, and nothing was at my door. Support asked for photographs of an empty porch. Eventually I got a refund, but I missed the party. Honest advice: if you need it for a date, buy it somewhere with faster help!!
Hi Céline - I am sorry about the duplicate charge. Our payment provider was retrying failed authorisations and double-capturing. It is fixed and your second charge was reversed on Tuesday. — Alex, Finance Warmly, Dan