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Marc O'Polo reviews

4.5 · 89 verified reviews Fashion & apparel marc-o-polo.com
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Overall rating

Marc O'Polo is rated 4.5 out of 5 from 89 reviews by buyers who ordered from marc-o-polo.com.

4.5 89 reviews

64% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Marc O'Polo

Provided by Marc O'Polo

Marc O'Polo sells everyday clothing for women and men.

Website
marc-o-polo.com
Category
Fashion & apparel
Replies
22 public replies

Reviews 89

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versipu_z
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

rude reply

I asked about an exchange and the answer was a one-line refusal with no explanation, even though I was inside the stated window. I wrote again and got no answer. The jeans are still in the wardrobe, unworn, because they're too small and I'm tired of arguing.

↳ Reply from Marc O'Polo

I am sorry you had to chase this for seven weeks. Your emails were landing in a shared inbox that nobody owned after a staff change. The refund is paid and the inbox now has a named owner. — Marta, Customer Service Lead Greg @ support