Marc O'Polo is rated 4.5 out of 5 from 89 reviews by buyers who ordered from marc-o-polo.com.
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Provided by Marc O'Polo
Marc O'Polo sells everyday clothing for women and men.
TürkiyeThe tailored blazer has survived a toddler, a dog and a tumble dryer I was not supposed to use, and it still looks presentable. I returned one of two sizes and the refund appeared without me having to chase it once. Exactly what I hoped for.
Thanks for ordering again. Repeat customers are the whole business for us. - Amira (support)
United Statesthe merino cardigan arrived in good order but the colour swatch on the website is clearly photographed in brighter light than mine. i was offered a credit note rather than a refund and had to ask twice for the refund.
United KingdomI am a hard fit through the shoulders and the cut on the ribbed knit jumper is the first one in years that has not pulled across the back.They told me honestly that the item would not arrive before the weekend rather than letting me hope.
United Kingdomfabric is excellent, the zip is not; it needs two hands, and a bit of paitence. delivery was quick and the driver did not knock, just left a card. i would give five stars if the inside label did not itch so much that i cut it out on day one. they were apologetic abt the delay but never explained what caused it
United StatesI ordered the merino cardigan on a Sunday night and it was hanging in my wardrobe by Tuesday lunchtime. Someone answered the phone on the second ring and knew the answer without putting me on hold. I have no criticism at all.
United KingdomThe care label is printed clearly in English with actual temperatures rather than six ambiguous symbols. Email support answered in full on the first reply instead of asking three questions first. Washed the merino cardigan at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure.
PhilippinesThe lining is cupro rather than the usual slippery polyester, so it does not cling in warm weather. Ordered at half past eleven at night and it was on the doorstep before lunch the next day.
United Statesi bought the tailored blazer for a wedding with nine days to spare and it arrived in 6, so the panic was unnecessary. Support replied in under twenty minutes on a Saturday. Exactly what I hoped for.
South Africahappy with the purchase, though dleivery took 8 and I had been quoted three. It all worked out, but the stock level on the site said eleven and the item was actually back-ordered.
United StatesI asked for the sleeves to be checked before dispatch after a previous shop sent me two left cuffs, and they actually did it and said so in the note. The item arrived a day earlier than the estimate, which is the right direction for an estimate to be wrong in. Hems are double-turned and the thread colour matches the cloth exactly, top and bottom. I had a query about VAT on a business order and they sorted it within the hour. Pleased I took the chance.
