United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Would buy again tomorrow
No stiff finish on the fabric, so it did not need two washes before it was wearable. No handling fee, no insurance upsell, no surprise carge at the door. The jersey t-shirt three-pack has survived a toddler, a dog and a tumble dryer I was not supposed to use, and it still looks presentable. Would buy again tomorrow.
↳ Reply from Marc O'Polo
Lovely to read, thank you. See you next time.
Warmly, Mark
LE
leandrolima582
BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The box was theeee right…
The collar on the ribbed knit JUMPER holds its shape after washing because there is a proper fused interlining in there. The courier note said they would leave it with the neighbour at number eleven, and they did.The ribbed knit jumper has deep pockets that fit a phone and keys without gaping, which sounds minor until you own twenty things that do not. The box was the right size for the contents, which is rarer than it should be
FE
febute1974
FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Sérieux et rapide
Petit retour pour ceux qui hésitent encore. Les pâtes sont excellentes, elles tiennent bien la cuisson et ont du goût. Délai annoncé respecté à la journée près. J'ai posé une question avant d'acheter, on m'a répondu dans l'heure. Je n'ai rien à redire.
GE
gerhard
Austria
Review provided after order fulfillment
Delighted
the merino cardigan has survived an toddler, a dog and a tumble dryer I was not supposed to use, and it still looks presentable. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. Delighted.
KB
Kerry B
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Will order again
The buttons are horn rather than moulded plastic, and there was a spare sewn into the inside of the placket. Returns label was already in the box, prepaid, and the refund landed in 9. Will order again.
SJ
sjoerd-jansen
NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Washed the quilted gilet at tgirty degrees…
washed the quilted gilet at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. They sent a replacement before I had posted the faulty one back, on trust.
JA
Jake
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I bought the merino cardigan for a wedding with…
i bought the merino cardigan for a wedding with nine days to spare and it arrived in 6, so the panic was unnecessary ... Customer service rang me back when they said they would, at the time they said they would. Nothing but good things to say
CA
Caleb
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
they sent a replacement before…....
No stiiiiff finish on the fabric, so it did not need two washes before it was wearable. They sent a replacement before I had posted the faulty one back, on trust!!
MO
Motakme
United States
Review provided after order fulfillment
I am 5'3" and the petite length on the silk…
I am 5'3" & the petite length on the silk scarf meant no hemming which has never happened to me online before. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. Hems are double-turned and the thread colour matches the cloth exactly, top and bottom.
↳ Reply from Marc O'Polo
Hi Motakme - Really pleased it arrived quickly and in one piece. Enjoy it.
Best wishes, Nina
KG
knight.gary
United States
Review provided after order fulfillment
The care label is printed…
Packaging was a recyced card box, no plastic at all, and the whole thing went in the paper recycling. Packed well enough that the box could have been kicked down a flight of stairs. They let me swap a size over the phone while the parcel was still at the delot and it went out the same evening. They emailed a one-hour delivery window the morning of and hit it. The care label is printed clearly in English with actual temperatures rather than six ambiguous symbols.
↳ Reply from Marc O'Polo
Thanks for trusting a shop you had not used before. We do not take that lightly.
Mark and the team
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