Someone answered the phone on…
Packaging was a recycled card box, no plastic at all, and the whole thing went in the paped recycling. Someone answered the phone on the second ring and knew the answer without putting me on hold.
Marc O'Polo is rated 4.5 out of 5 from 89 reviews by buyers who ordered from marc-o-polo.com.
64% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
Provided by Marc O'Polo
Marc O'Polo sells everyday clothing for women and men.
Packaging was a recycled card box, no plastic at all, and the whole thing went in the paped recycling. Someone answered the phone on the second ring and knew the answer without putting me on hold.
Hems are double-turned and the thread colour matches the cloth exactly, top and bottom. Someone answered the phone on the second ring and knew the answer without putting me on hold. Will order again.
the merino cardigan has deep pockets that fit a phone and keys without gaaping, which sounds minor until you own twenty things that do not. Delivery was free over a sensible threshold rather than one calculated to make you add something you do not want. No stiff finish on the fabric, so it did not need two washes before it was wearable. I was kept informed at every stage without being spammed.
i orderd the cotton poplin dress on a Sunday night and it were hanging in my wardrobe by Tuesday lunchtime. The box was the right size for the contents, which is rarer than it should be. They let me swap a size over the phone while the parcel was still at the depot and it went out the same evening. The dirver waited while I checked the box for damage, which has never happened before.
Hi Fionn, Thanks for trusting a shop you had not used before. We do not take that lightly.
They sent a swatch card free when I asked wich of two shades would sit better with navy. Nothing rattled in transit because everything was individually wrapped rather thaan thrown in loose. Better than I expected !
No stiff finish on the fabric, so it did not need two washes before it was wearable. click and collect was ready in two hours and the counter staff found it immediatly. Washed the jersey t-shirt three-pack at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. Genuinely pleased.
The lining is cupro rather than the usual slippery polyester, so it does not cling in warm weather. The gift note was handwritten & the price was left off the enclosed invoice withut me asking. I have recommended them to four colleagues and two have since ordered the silk scarf on the strength of it. Support replied in under twenty minutes on a Saturday. Hems are double-turned and the thread colour matches the cloth exactly, top and bottom
The buttons are horn rather than moulded plastic, and there was a spare sewn into the inside of the placket. I have orderd eight times now and nothing has ever gone wrong, which is the highest compliment I can pay. The pleated midi skirt has survived a toddler , a dog and a tumble dryer I was not supposed to use, and it still looks presentable.
No stiff finish on the fabric, so it did not need two washes before it was wearable, The whole thing was straightforward in a way that online shopping usually is not. Highly recommended.