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Mixpanel reviews

4.2 · 62 verified reviews Analytics software mixpanel.com

Overall rating

Mixpanel is rated 4.2 out of 5 from 62 reviews by buyers who ordered from mixpanel.com.

61% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Mixpanel

Provided by Mixpanel

Mixpanel offers web and product analytics.

Website
mixpanel.com
Category
Analytics software
Replies
19 public replies

Reviews 62

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dave_86
Canada Canada
Review provided after order fulfillment

We were invoiced for a tier we had never agreed…

We were invoiced for a tier we had never agreed to and it took 3 to correct. The training session lost three months of historical data in a migration and there was no backup. The support desk regularly shows different numbers in two places in the same interface. An expensive year to write off.

Anele P.
South Africa South Africa
Review provided after order fulfillment

auto-renewed without warning

The renewal price was forty per cent higher with two weeks' notice. There is no way to export our own data, which makes leaving them expensive by design.

↳ Reply from Mixpanel

Anele, thank you. This should never have happened. The item left us with a safety tag through the fabric. We have replaced it, refunded you, and tagging now happens before, not after, the final inspection. — Sofia, Quality Thanks again, Josh