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Mixpanel reviews

4.2 · 62 verified reviews Analytics software mixpanel.com

Overall rating

Mixpanel is rated 4.2 out of 5 from 62 reviews by buyers who ordered from mixpanel.com.

61% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Mixpanel

Provided by Mixpanel

Mixpanel offers web and product analytics.

Website
mixpanel.com
Category
Analytics software
Replies
19 public replies

Reviews 62

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lotte_smet
Belgium BelgiumVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

handleiding onduidelijk

De montage kostte ruim een uur en de handleiding bestaat alleen uit tekeningen.

↳ Reply from Mixpanel

Thank you for flagging the colour difference. We have reshot that product in daylight and the new images are live. - Rob (support)

dustin1986
United States United States
Review provided after order fulfillment

The content calendar has occasionap data gaps…

The content calendar has occasional data gaps that resolve themselves within a day, which undermines trust slightly. the onboarding process is powerful and the learning curve meant only two of our five users actually use it. the monthly call is useful when it happens and has been rescheduled four times. A fix or two away from excellent.

Leon_M
Germany Germany
Review provided after order fulfillment

twelve-month minimum stung

The migration support gives us the data; turning it into something a board will read is still manual. Results are solid and the reportinv is harder to read than it needs to be. Fair value for what we use.

↳ Reply from Mixpanel

Sorry the postage felt steep. We have introduced a lower free-delivery threshold as of this month. Regards, Fran

gbljy70
Norway NorwayVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

We will see how the next quarter goes

No complaints about the work but the invoices arrive with line items that do not match the contract wording. The monthly call is useful when it happens and has been rescheduled four times. We will see how the next quarter goes.

↳ Reply from Mixpanel

Sorry the dispatch email did not arrive. It was going to spam for some providers and that is now fixed. The team

captaincat
Switzerland Switzerland
Review provided after order fulfillment

Happy, not evanngelical

We get value from it, but we only use about a third of what we pay for. Onboadring was thorough and the training was a single session with no follow-up material. Happy, not evangelical.

↳ Reply from Mixpanel

You are right about the instructions. A written version in English now ships in every box. Rob

surfer73
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The integration took our developers 6 because…

the integration took our developers 6 becuase two off the documented fields had been renaemd... The platform is good but onboarding took 5 rather than the two weeks promised in the pitch. The onboarding process does what we need, altho building a custom view takes more clicks than it should. Fair value for what we use.