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Productboard reviews

4.3 · 32 verified reviews Software & SaaS productboard.com

Overall rating

Productboard is rated 4.3 out of 5 from 32 reviews by buyers who ordered from productboard.com.

69% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Productboard

Provided by Productboard

Productboard offers tools for product and support teams.

Website
productboard.com
Category
Software & SaaS
Replies
10 public replies

Reviews 32

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Showing 11–20 of 32
Declan G.
Ireland Ireland
Review provided after order fulfillment

the onboarding process handles our six markets…

The onboarding process handles our six markets in one view with language and currency correct in each. Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it. The support desk has never lost data never surprised us with a price rise and never needed a workaround. No notes .

TIPAKILAK43
Austria Austria
Review provided after order fulfillment

Would onboard with them again tomorrow

the implementation consultant knew our industry and corrected two assumptions we haaaad been working from for years. contract was two pages plain english with a thirty-day notice period and no auto-renewal trap. would onboard with them again tommorow

nomsagovender85
South Africa South AfricaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

NOPE

Slow, buggy, epxensive.

↳ Reply from Productboard

This should never have happened. The item left us with a safety tag through the fabric. We have replaced it, refunded you, and tagging now happens before, not after, the final inspection. — Sofia, Quality Sam @ support

kiri_reid
New Zealand New ZealandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The content calendaaar exports clean…

we moved three thousaaaand urls & lost four per cent of traffic for 14 before it recovered above where it staryed. the content calender exports clean csv and the column names have not changed in two years of us scripting against it.

velvetsailor
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Long may it continue

Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it. They told us honestly that a result would take two quarters, and it took two quarters. Long may it continue.

Laura K.
Germany Germany
Review provided after order fulfillment

annual uplift with no warning

The account manager works well for our main market and the data for our smaller markets is noticeably thinner. The monthly performance call is good but the permissions model is all or nothing, so I cannot give an contractor limited access. Still the best option we found.

↳ Reply from Productboard

Hi Laura - Thank you for the feedback on the app. The account requirement has been removed in the latest version. Best wishes, Jess

lucky_dude
Austria AustriaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Knistern

Die Kopfhörer verlieren ständig die Verbindung und der Klang knistert. Ich werde niccht weiterempfehlen und auch nicht mehr bestellen!!!

mathis
France France
Review provided after order fulfillment

mobile view is unusable

The API wooorks but it is rate limited tightly and the documentation is thin on pagination. The monthly call is useful when it happens and has been rescheduled four times.

old_teacher
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Nobody has been able to explain why organic…

Nobody has been able to explain why organic traffoc fell by half after thier technical changes.

↳ Reply from Productboard

Sorry about the expiry date. That batch should have been pulled from sale eight weeks earlier. We have refunded you and our stock system now blocks anything within six months of expiry. — Priya, Customer Care Best wishes, Lucy

Fleur M
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The training session replaced three…

The training session replaced three spreadsheets and a weekly meeting. Genuinely a partner.