PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Easy to justify to finance
support answers in under an hour during business hours, and the person who answers has access to our account history. Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. Easy to justify to finance.
WJ
Wouter J
NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Would onboard with them again tomorrow
Escalation went to a named engineer rather than a queue, and the fix shipped the same week. The API is documented with working examples and the rate limits are published rather than discovered. They have added features in response to our requests twice, and told us no, with a reason, three times. Would onboard with them again tomorrow.
↳ Reply from Zapier
Appreciate the detail in this review, it genuinely helps other buyers decide.
Warmly, Josh
TR
trondjohnsen24
Norway
Review provided after order fulfillment
Smakfulle krydder
krydderblandingene er friske og sterke pa duft. Fine glass med god lokk!!
JM
Joost M
NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Heel mooi..
amrband in mooi doosje, ideaal als cdeau
VI
vasiliki-ioannou
Greece
Review provided after order fulfillment
Nothing to improve from our side
They told us in the first call that two of the services we had asked for would not help us, and said why. The onboarding process is the only tool in our stack that nobody on the team complains about. Nothing to improve from our side.
↳ Reply from Zapier
Thank you for the review and for the recommendation to your colleagues.
- Hannah
SY
someguy_y
Netherlands
Review provided after order fulfillment
Our team actually likes using it
We cancelled a second product mid-term and they prorated the refund without an argument. Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. Our team actually likes using it.
TA
tea_addict_s
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I would buy this agian…
They have added features in response to our requests twice, and told us no, with a reason, three times. Our account manager has been the same person for two years and knows our business properly. I would buy this again at twice the price.
TU
tuihenare0563
New ZealandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
We cancelled a second product…
The strategy documeent was specific to us, named our actual competitors, and did not read like a template. We cancelled a second product mid-term and they prorated the refund without an argument.
A1
amelia_17
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Rare to be able to…
The technical audit exports clean CSV and the column names have not changed in two years of us scripting against it. The onboarding process handles our six markets in one view w/ language and currency correect in each. Rare to be able to say that about a supplier.
PB
pixel_badger
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The account manager has sensible…
Reporting arrives on the second working day of the month, every mnth, without a reminder. Support answers in under an hour during business hours, and the person who answers has access to our account history. The account manager has sensible defaults, so it was useful on day one rather than aftr a quarter of configuration
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