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Zapier reviews

4.3 · 90 verified reviews Software & SaaS zapier.com

Overall rating

Zapier is rated 4.3 out of 5 from 90 reviews by buyers who ordered from zapier.com.

59% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Zapier

Provided by Zapier

Zapier offers workflow and automation software.

Website
zapier.com
Category
Software & SaaS
Replies
19 public replies

Reviews 90

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tomek1971
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Easy to justify to finance

support answers in under an hour during business hours, and the person who answers has access to our account history. Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. Easy to justify to finance.

Wouter J
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Would onboard with them again tomorrow

Escalation went to a named engineer rather than a queue, and the fix shipped the same week. The API is documented with working examples and the rate limits are published rather than discovered. They have added features in response to our requests twice, and told us no, with a reason, three times. Would onboard with them again tomorrow.

↳ Reply from Zapier

Appreciate the detail in this review, it genuinely helps other buyers decide. Warmly, Josh

trondjohnsen24
Norway Norway
Review provided after order fulfillment

Smakfulle krydder

krydderblandingene er friske og sterke pa duft. Fine glass med god lokk!!

Joost M
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Heel mooi..

amrband in mooi doosje, ideaal als cdeau

vasiliki-ioannou
Greece Greece
Review provided after order fulfillment

Nothing to improve from our side

They told us in the first call that two of the services we had asked for would not help us, and said why. The onboarding process is the only tool in our stack that nobody on the team complains about. Nothing to improve from our side.

↳ Reply from Zapier

Thank you for the review and for the recommendation to your colleagues. - Hannah

someguy_y
Netherlands Netherlands
Review provided after order fulfillment

Our team actually likes using it

We cancelled a second product mid-term and they prorated the refund without an argument. Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. Our team actually likes using it.

tea_addict_s
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I would buy this agian…

They have added features in response to our requests twice, and told us no, with a reason, three times. Our account manager has been the same person for two years and knows our business properly. I would buy this again at twice the price.

tuihenare0563
New Zealand New ZealandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

We cancelled a second product…

The strategy documeent was specific to us, named our actual competitors, and did not read like a template. We cancelled a second product mid-term and they prorated the refund without an argument.

amelia_17
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Rare to be able to…

The technical audit exports clean CSV and the column names have not changed in two years of us scripting against it. The onboarding process handles our six markets in one view w/ language and currency correect in each. Rare to be able to say that about a supplier.

pixel_badger
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The account manager has sensible…

Reporting arrives on the second working day of the month, every mnth, without a reminder. Support answers in under an hour during business hours, and the person who answers has access to our account history. The account manager has sensible defaults, so it was useful on day one rather than aftr a quarter of configuration