Zapier is rated 4.3 out of 5 from 90 reviews by buyers who ordered from zapier.com.
59% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
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Zapier offers workflow and automation software.
GermanyThe technical audit has never lost data, never suprised us with a price rise, and never needed a workaround. The implementation consultant knew our industry and corrected two assumptions we had been working from for years. They have earned the renewal.
Thanks for the feedback on the fit guide. Comments like yours are how we built it. Warmly, Joe
IndiaEscalation went to a named engineer rather than a queue, and the fix shipped the same week. The migration support is the only tool in our stack that nobody on the team complains about. Best decision we made this year.
South AfricaThey ran a training session for our content team and sent the recording and a written summary afterwards. The strategy document was specific to us, named our actual competitors, and did not read like a template. Our account manager has been the same person for two years and knows our business properly. They told us in the first call that two of the services we had asked for would not help us, and said why.
Netherlandswhen their platform had an outage they posted a status update within minutes and a full write-up in 7. They flagged a tracking problem on our side that had been costing us data for months and fixed it without charging. Onboarding took eleven days from contract to first report, and they did the data migration themselves. Genuinely a partner.
NetherlandsThe campaign strategy doument is good value & the next tier up is a big jump in price for one feature we need.
AustriaEine Warnung an alle, die noch überlegen. der Schlauch leckt an den Anschlüssen, obwohl ich alles fest angezogen habe. von den Samen ist nach einem Monat nichts aufgegangen. die Sendungsverfolgung bewegte sich vier Tage lang nicht, dann kam plötzlich alles auf einmal. am Ende musste ich mich selbst um alles kümmern. Ich habe dreimal an den Kundendienst geschrieben und genau eine Standardantwort bekommen. Lieferung nach einer Woche, etwas lang, aber in Ordnung. Das Paket kam einen Tag zu spät. die Erstattung dauerte drei Wochen und zwei Nachfragen. meiner Meinung nach besser die Finger davon lassen.
United StatesOur contract auto-renewed for a further year three days before I sent the cancellation The renewal price was forty per cent higher with two weeks' notice. The analytics integration has no audit log so after an unexplained configuration change nobody could say who made it. We were invoiced for a tier we had never agreed to and it took 6 to correct. .
Apologies for the damage on three separate replacements. The fault is our packing, not the courier, and we have redesigned the insert. Yours is refunded in full and I would rather you bought it elsewhere than have a fourth bad experience. — Tom, Operations Regards, Ollie
Francerien a dire sur l'article lui-meme, mais les frais de port representent presque le tiers du prix.
Sorry the second half of your order came separately. We now hold orders until everything is in stock unless you ask us not to. Best wishes, Amira
United KingdomThey told us honestly that a result would take two quarters, and it took two quarters. We moved three thousand URLs and lost four per cent of traffic for 10 before it recovered above where it started. Rare to be able to say that about a supplier.
United StatesThe monthly performance call gives me the one number my board asks about without me having to build a slide. We moved three thousand URLs and lost four per cent of traffic for 3 before it recovered above where it started. The onboarding process has sensible defaults, so it was useful on day one rather than after a quarter of configuration. We have expanded the contract.
