markus0491
AustriaThey refused an upsell twice…
The API caught a competitor's pricing change before our commercial team did. They refused an upsell twice becuase our volumes did not justify it.
Overall rating
Zapier is rated 4.3 out of 5 from 90 reviews by buyers who ordered from zapier.com.
59% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About Zapier
Provided by Zapier
Zapier offers workflow and automation software.
- Website
- zapier.com
- Category
- Software & SaaS
- Replies
- 19 public replies
Reviews 90
Austriatrevor1993
United StatesWould onboard with them again tomorrow
The monthly call is thirty minutes with an agenda sent the day before & actions circulated after. The keyword research module has an audit log, so I can see who changed a setting and when. Would onboard with them again TOMORROW.
Conoda
BelgiumThe API is documented with…
Onboarding took eleven days from contract to first report, and they did the data migration themselves. The API is documented with working examples and the rate limits are published rather than discovered.
anon_h
United KingdomThe analytics integration has an…
The strategy document was specific to us, named our actual competitors, and did not read like a template. The analytics integration has an audit log, so I can see who changed a setting and when.
NH
United KingdomRare to be able to…
Single sign-on worked first time and the role permissions are granular enough to give an agency read-only access. They told us in the first call that two of the services we had asked for would not help us, and said why. Rare to be able to say that about a supplier.
Mica C
PhilippinesRenewed without hesitation
They flagged a trakcing problem on our side that had been costing us data for months & fixed it without charging. The content caldndar handles our six markets in one view with language and currency correct in each. Renewed without hesitation.
Lupita_M
MexicoRegalo para mi mamá
le regalé un set de té y quedó ecnantada. Venía en caja de regalo muy bonito y no tuuve que gastar en envoltura. Gracias por el cuidado en el empaque.
Francesco
Italythe link building programme exports…
The implementation consultant knew our industry and corrected two assumptions we had been working from for years. The link building programme exports clean CSV and the column names have not changed in two years of us scripting against it.