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Blue Nile reviews

4.3 · 45 verified reviews Jewellery & watches bluenile.com

Overall rating

Blue Nile is rated 4.3 out of 5 from 45 reviews by buyers who ordered from bluenile.com.

69% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Blue Nile

Provided by Blue Nile

Blue Nile sells fine jewellery made to order.

Website
bluenile.com
Category
Jewellery & watches
Replies
12 public replies

Reviews 45

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Showing 41–45 of 45
jphillips
United States United States
Review provided after order fulfillment

The stacking ring set is heavier in the hand…

The stacking ring set is heavier in the hand than the pictures suggest, in the good way. nothing rattled in transit because everything was individually wrapped rather than thrown in loose. Support offered to replace a lost earring from the pair at the single-earring price,, which I had not thought to ask...

moose.holly
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I asked whether the signeet ring would suit…

I asked whether the signet ring woudl suit sensitive ears and they confirmed the posts are solid titanium, which they are. Tracking updated properly at each scan instead of sitting on in transit for 8. Their photographs are honest; the colour of the stone is exactly what turned up. Genuinely pleased.

kagiso n
South Africa South Africa
Review provided after order fulfillment

the gold vermeil hoop arrived with the hallmark…

The gold vermeil hoop arrived with the hallmark absent and the shop could not tell me where it was assayed. The phone number on the website rings out and the live chat is a bot that loops. The watch stopped within a fortnight and the service centre they named has closed .

zjlvlmq47
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The stud earring pair is well finished and the…

The stud earring pair is well finished and the polishing cloth they include is tiny. Returns portal needed an order number in a format that does not match the one on my invoice. Happy enough.

↳ Reply from Blue Nile

Sorry about the oversized box. We have added two smaller box sizes since you ordered. Sophie @ support

MonicaJ
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Refund was processed the same…

The watch came regulated and w/ the date set, running, which saved an afternoon. The box was the right size for the contents, wihch is rarer than it should be. I had the pendant engraved on the reverse with a date and they got the font right without me asking twice . refund was processed the same day the return was scanned, before anyone had even opened the box

↳ Reply from Blue Nile

Delighted this has held up. Do get in touch if it ever needs a spare part. Regards, Sam