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Bonobos reviews

4.6 · 76 verified reviews Fashion & apparel bonobos.com

Overall rating

Bonobos is rated 4.6 out of 5 from 76 reviews by buyers who ordered from bonobos.com.

68% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Bonobos

Provided by Bonobos

Bonobos sells well-cut shirts, trousers and coats.

Website
bonobos.com
Category
Fashion & apparel
Replies
20 public replies

Reviews 76

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Showing 11–20 of 76
ashleyparker0623
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

disappointing fabric

The shirt is see-through when wet, and it was just humidity. Thin and flimsy. Don't buy the white.

↳ Reply from Bonobos

Thanks for your patience on the refund. Our processing now runs daily rather than weekly. - Anna (support)

henna
Finland Finland
Review provided after order fulfillment

Kaunis kqsvi

Tuli tuoreena ja hyvin pakattuna, mutta kaksi lehteä katkesi matkalla. Eplyi sittemmin

Wout W
Belgium BelgiumVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I ordered the corduroy shirt in two sizes to be…

I ordered the corduroy shirt in two sizes to be safe and the size guide turned out to be exact, so the spare went back the same week with no fuss. I was kept informed at every stage without being spammed. Zip runs smoothly from end to end with one hand and does not catch on the storm flap. Order confirmation, dispatch and delivery notices, and then nothing else; no MARKETING at all. Asked about the drop between chest and waist on the wide-leg jumpsuit and got an reply with actual measurements for three sizes within the hour. Already ordered a second.

↳ Reply from Bonobos

Hi Wout - Glad our answer was useful. Ask us anything, even the awkward questions. Nina from the shop team

Tostoca
United States United States
Review provided after order fulfillment

I ordered the wide-leg jumpsuit on a Sunday…

I ordreed the wide-leg jumpsuit on a Sunday night and it was hanging in my wardrobe by Tuesday lunchtime .. Ordered at half past eleven at night and it was on the doorstep before lunch the next day. Faultless.

Hannah
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

A keeper

Washed the wide-leg jumpsuit at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. Everything arrived in one box rather than four sepaarate deliveries over a week. I have recommended them to four colleagues and two have since ordered the linen shirt on the strength of it. Returns label was already in the box, prepaid, and the refund landed in 8. A keeper.

Owen
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

A rare good experience

no stiff finish on the fabric, so it did not need two washes before it was wearable. nothing rattled in transit bceause everything was individually wrapped rather than thrown in loose.a rare good experience.

hunter-johnson
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Colour bled

Red stripe bled into the white in the first cold wash. Ruined two other items in the same load. Support offered a partial refund. I accepted but im cautious about ordering again.

gelida
Brazil BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Very happy custmer

Colour matches the photographs properly, which is rare; the mustard is actually mustard, and not a washed-out beige. They honoured a price I had seen the day before even though it had gone up. I have recommended them to four colleagues and two have since ordered the tailored blazer on the strength of it. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. Very happy customer.

J. Murphy
United Kingdom United Kingdom
Review provided after order fulfillment

The quilted gilet arrived pressed and folded in…

The quilted gilet arrived pressed and folded in tissue, and the shoulder seams sat right where they should without any tailoring. Email support answered in full on the first reply instead of asking three questions first. returns label were already in the box, prepaid, and the refund for the size I sent back landed in 5. support replied in under twenty minutes on a Saturday

sara_luca
Italy ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Come da descrizione

Niente da dire.