Bonobos is rated 4.6 out of 5 from 76 reviews by buyers who ordered from bonobos.com.
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Provided by Bonobos
Bonobos sells well-cut shirts, trousers and coats.
AustriaNice piece, confusing size chart. The postage cost nearly as much as the item, which I only noticed at the final step. Nothing wrong with the garment; the only grpie is that the size I actually wanted had been out of stock for six weeks with no restock date.
Netherlandsthey sent two of the same item and the invoice listed both as different sizes, wich they were not. the email address on their contact page bounces. i was charged twice for the same order, and only noticed on the bank statement an month later
United StatesThe merino cardigan is well cut and the fabric is lovely,, but it arrvied creased in a flat mailng bag rather than folded properly. The couriiiier left it in the porch in the rain despite my note.
FranceNo complaints about the item itself; the postage cost nearly as much as the garment which stung. The checkout added a handling fee that was not shown on the basket page.
Thanks for telling us about the smell on arrival. That finish has been changed and the new stock does not have it. The team
United KingdomNo complaints about the item itself; the postage cost nearly as much as the garment, which stung. I had to create an account to return something, which is irritating. Happy with the purchase, thuogh delivery took 8 and I had been quoted three. Would buy the next size up.
Thank you for flagging the colour difference. We have reshot that product in daylight and the new images are live. Callum @ support
TürkiyeThe knit has not bobbled where my bag strap sits, which killed the last three jumpers I owned. I had a query about VAT on a business order and they sorted it within the hour. The cotton poplin dress came with a small bag of matching thread and two spare buttons, which is the sort of thing that buys loyalty.
GermanySehr netter Kundenservice
PhilippinesThe stitching on the merino cardigan is dense and even, with proper French seams inside rather than a raw overlocked edge. The driver waited while I checked the box for damage, which has never happened before.
United StatesI asked for the sleeves to be checked before dispatch after a previous shop sent me two left cuffs, and they actually did it and said so in the note. The parcel fitted through the letterbox, wich saved me a trip to a depot. The knit has not boobbled where my bag strap sits, which killed the last three jumpers I owned. The invoice was attached to the confirmation email as a proper PDF, which my accountant appreciated. No stiff finish on the fabric, so it did not need two washes before it was wearable.
IndiaColour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. Returns label was already in the box, prepaid, and the refund for the size I sent back landed in 4. Bought one for my sister too.
