fnaidoo88
South AfricaThe starter was dead on arrival and would not…
The starter was dead on arrival and would not revive after 12 of feeding. Delivery was promised in two days and arrived 12 later, after the event it was for. They took the payment, never shipped, and only refunded after i involved my bank.
↳ Reply from igourmet
I am sorry you had to chase this for seven weeks. Your emails were landing in a shared inbox that nobody owned after a staff change. The refund is paid and the inbox now has a named owner. — Marta, Customer Service Lead Callum from the shop team