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Wpromote reviews

4.1 · 86 verified reviews Marketing agency wpromote.com

Overall rating

Wpromote is rated 4.1 out of 5 from 86 reviews by buyers who ordered from wpromote.com.

73% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Wpromote

Provided by Wpromote

Wpromote offers brand, performance and lifecycle marketing.

Website
wpromote.com
Category
Marketing agency
Replies
25 public replies

Reviews 86

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Showing 31–40 of 86
shadowcoder13
PT
Review provided after order fulfillment

medidas exatas

As medidas indicadas na ficha do produto correspondem ao milímetro ao que recebi.

edogan99
Türkiye Türkiye
Review provided after order fulfillment

tickets closed as stale

The reports are built from data that does not reconcile with our own analytics, by about twenty per cent. Our contract auto-renewed for a further year three days before I sent the cancellation.

↳ Reply from Wpromote

Sorry the sizing was so far out. That supplier shipped us a run cut to the wrong pattern. We are recalling the batch, your return is free and the refund is already paid. — Chloe, Warehouse Manager - Tom (support)

kylie
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Content that sounds human

We're a B2B software reseller and our content was dry as dust. They interviewed our engineers and wrote pieces the engineers actually shared. Inbound enquiries now mention specific articles.

sgfwawa
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Good, a few niggles

Results are coming along nicely. Only complaint is the monthlly report arrivez a week late sometimes.

nurse.anjali
India IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

mostly content

Just wish they were cheaper!

gary_12
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

down four times this quarter

We were invoiced for a tier we had never agreed to and it took 12 to correct.. Support tickets go unanswered for a week and are then closed as stale. Escalated to their leadership with no result....

↳ Reply from Wpromote

Apologies. We changed supplier for that component and did not re-test it. We have reverted to the original part and are replacing every unit sold in that period, including yours. — Daniel, Product Thanks again, Greg

bafcev
PTVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

We have expanded the contract

The billing portal exports clean CSV, and the colmun names have not changed in two years of us scripting against it. The monthly call are thirty minutes with an agenda sent the day before and actions circulated after. Renewed without hesitation. We have expandded the contract.

paleraven
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The link building programme is good but the…

The link building programme is good but the permissions model is all or nothing, so I cannot give a contractor limited access. Good partner overall, though the first two months were slower than we expected. The API gives us the data; turning it into something a board will read is still manual. The onboarding process has occasional data gaps that resolve themselves within a day, which undermines trust slightly. The reporting dashboard has improved a lot in a year and still lacks a simple way to annotate a chart. Four stars, close to five.

Lisa
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Rare to be able to…

We cancelled a second product mid-term and they prorated the refund without an argument. They ran a training session for our content team and sent the recording and a written summary afterwards. Billing is a single invoice with the line items matching the contract, which sounds trivial and is not. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. They told us honestly that a result would take two quarters, and it took two quarters. Rare to be able to say that about a supplier.

Vovivu
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Reasonably happy :)

Paid ads improved after an slow start. Waiting to see the long-term value