Skip to content
buyerchecked.

Pets at Home reviews

4.1 · 78 verified reviews Pet supplies petsathome.com

Overall rating

Pets at Home is rated 4.1 out of 5 from 78 reviews by buyers who ordered from petsathome.com.

59% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Pets at Home

Provided by Pets at Home

Pets at Home sells pet food, toys and grooming.

Website
petsathome.com
Category
Pet supplies
Replies
24 public replies

Reviews 78

Filter by rating
Showing 61–70 of 78
Lucía R.
Spain SpainVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Dog is obsessed

Tug rope with a handle. Short game, big joy.

brigid q
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Cute but small

nametag is lovely, slightly smaller than i expected for my big dog's collar, but the engraving's clean :)

Conor C.
Ireland Ireland
Review provided after order fulfillment

Late and incomplete

ordered a bed and cover, only the cover arrived. The bed came ten days after, and the shop didn't reply until I chasd twice

↳ Reply from Pets at Home

You are right that the description was wrong. The listing said solid silver and the item is plated. The page has been corrected and every order on that line is being refunded in full. — Elena, Buying Ollie, customer care

Tyler B
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Happy with it, but the bed is noticeably…

Happy with it, but the bed is noticeably smaller than the stated dimensions once the cover is on. Everything was correct, although the box had clearly been opened and retaped somewhere. Worth it on balance.

felipe_pereira
Brazil Brazil
Review provided after order fulfillment

Quality shop

I'm picky abt ingredients. The page listed everything including percentages. That's rare. Cat food gone down well.

Franziska Hofer
Austria AustriaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I have no criticism at all

The cover unzips completely and has been thru the machine at sixty a dozen times with no shrinkage. The whole thing was straightforward in a way that online shoppinf usually is not. i have no criticism at all.

Rekile
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Support sent a feeding guide…

The brush pulls out undercoat without scratching the skin, and the release button actually works. Returns label was already in the box, prepaid, and the refud landed in 12. Support sent a feeding guide by weight and acivity rather than the usual one-size scoop count.

moth.haley
United States United States
Review provided after order fulfillment

Nice and soft

Plush toy with squeaker, small enough for my chihuahua. She tosses it up and catches it.

xin-teo
Singapore SingaporeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Good leash

Strong clip, soft handle, my hands dont hurt on long walks.

DarkBean
United Arab Emirates United Arab Emirates
Review provided after order fulfillment

The water fountain fits an cat flap and a car…

The water fountain fits a cat flap and a car seat, wich is a combination nobody else majages. The dispatch note listed everything with the prices, so checking the order took THIRTY secounds.

↳ Reply from Pets at Home

Appreciate the detail in this review, it genuinely helps other buyers decide. Maya